Running a field service business is hard work. But what if it could be easier? What if you could maximize your ability to capture new business, access call recordings for verification or training purposes, increase employee productivity and efficiency while reducing costs, and provide a better customer experience, greet by name rather than account number or address? During this broadcast, Kidwell reviewed what an internet phone system is and the common features associated with using them, the specific advantages associated with connecting your business management software to them, and the extensive remote capabilities these solutions have.