
We work with a PURPOSE.
We exist to make buying and delivering field services simple, supporting healthier, safer, more enjoyable homes and commercial spaces.
We share the same VISION.
We aim to become the ultimate field services platform, enabling customers to grow and exceed their goals at the click of a button.
We are on a MISSION.
We are building a company of talented people who create innovative technology, allowing field service companies to grow quickly, scale intelligently, and serve their customers relentlessly.
We live our core VALUES.
- Collaborate: Teamwork makes the dream work.
- Think big and move fast: Get to the moon … by noon!
- Do the right thing: Act with integrity and honesty.
- Be extraordinary: Make yourself, each other, and our customers better every day.
FieldRoutes is a Cloud-based and mobile SaaS provider for field service businesses. The platform automates all aspects of field service operations for enterprise and small business customers that span office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition solutions that accelerate growth, streamline operations, increase customer retention, and maximize revenue.
Leadership

William Chaney
Chief Executive Officer

Rubens Basso
Co-Founder and Chief Technology Officer

Cydney White
Chief Human Resource Officer

Kevin Hanks
Chief Financial Officer

Patti Newcomer
Chief Marketing Officer

Piyum Samaraweera
Chief Product Officer

Byron Duncan
Vice President of Operations

Ross Mawhinney
Vice President of Sales and Marketing Solutions

Ryan Oakes
Vice President of Payments
Our Journey
Take a stroll down memory lane and see how FieldRoutes has evolved throughout the years.
2009
Jared Green takes a summer job at Romney Pest Control in Dallas, TX, while attending Brigham Young University. While there, he develops TextRoutes—a sales application for their door-to-door sales team.
2009
Meanwhile, in Maine two pest control owners and a graphic designer work together in a basement office to form PCOCentral Marketing, a digital marketing agency built to meet the unique needs of the pest control industry.

The small team engages with Copesan® members to collaborate and share ideas.
2010

PCOCentral Marketing hires its first employees and launches a subscription membership plan. The company moves out of the basement and into their first official office in Somesville, ME.
2011
Back in Utah, Jared Green begins selling his TextRoutes app to other pest control companies to assist with their door-to-door sales.
2011

PCOCentral Marketing continues to grow. They begin the year with 15 clients, hire several new employees, and move into a spiffy new office in Southwest Harbor, ME.
2012
Jared continues to add new features to the TextRoutes application and renames it to SalesRoutes.
2012

PCOCentral Marketing rebrands to Lobster Marketing Group after repeatedly hearing, “you all have great lobster up there.” Continued growth leads them to open a new office in Southwest Harbor.
2012

Jared heads to McKinney, TX where he officially launches PestRoutes. It becomes the backend solution for the SalesRoutes app.
2013
Lobster Marketing Group closes in on 25 clients and finds a new home on Chester Jones Way in Ellsworth, ME.
2014

Ross Mawhinney joins Lobster Marketing Group as its new CEO.
2014
PestRoutes continues to grow, adding new clients and employees.
2015
The PestRoutes team grows to nine employees strong and accelerates its product development.
2015

Lobster Marketing Group introduces its new logo and branding.
2016

PestRoutes moves into a medical office park but quickly finds itself running out of space. Two top sales performers end up sharing office space in a closet.
2017

PestRoutes moves into a new, larger office park location.
2018
PestRoutes and Lobster Marketing Group are acquired by Mainsail Partners, a growth equity firm that invests exclusively in software companies. Under Mainsail, the two companies officially join forces. Lobster Marketing Group becomes the exclusive provider of integrated marketing and web-design services for PestRoutes.
2018
Lobster Marketing Group updates its business model to include scalable, lower cost, tiered options. Their integration with PestRoutes enables their pest control clients to sell services through their websites, manage and promote online customer reviews, and offer customers the ability to pay online.
2019

PestRoutes expands into commercial pest control services and adds support for Wood-destroying Pests and Organisms (WDO) reporting for California Branch 3 structural pest control. The company debuts a new logo and branding.
2019
Lobster Marketing Group launches the Lobster Compass marketing portal, which consolidates key marketing, growth, and ROI metrics from multiple vendors in one place.
2020

Lobster Marketing rebrands and drops “Group” from its name. The team grows to support 300 customers.
2020

Gryphon Investors makes a majority investment in the company, leading to new growth opportunities. William Chaney joins PestRoutes as its new CEO. The company grows to support 1,700 customers.
2021

PestRoutes and Lobster Marketing officially rebrand to FieldRoutes and expand to serve the lawn care industry. The company adds key new features, including FieldRoutes™ Payments, lawn-specific functionality, and enhancements to its routing capabilities.
2022

FieldRoutes joins ServicePro and Aspire as part of the Service Titan family.