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The Next Step In Our Journey
Get a little background on the company and learn more about how we became part of the ServiceTitan family.
FieldRoutes (formerly PestRoutes and Lobster Marketing) was acquired by ServiceTitan, a leading software provider for the trades, in 2022. As a ServiceTitan company, we are able to meaningfully increase our investments in our employees and ensure we bring on the best talent to develop and deliver world-class products, services, and customer service that helps our customers achieve their goals.
It Began Out Of Necessity
In 2009, while attending college and looking for some extra cash, FieldRoutes founder, Jared Green, decided to work summers as a salesperson at a local pest control company. It wasn’t long before he became frustrated by their outdated scheduling process and decided to do something about it. That’s when he got to work, building a system to help his team become more efficient, an application called TextRoutes. Pretty soon, he developed additional features to add even more automation to further boost productivity and in 2012, he updated the name to SalesRoutes.
It wasn’t long before other companies became interested in the new application and started using it for their businesses as well. Looking for new ways to improve, Jared asked his customers which operations software systems he should integrate with. They responded by telling him they weren’t too happy with their current solutions. Seeing an opportunity to do better, Jared asked what their ideal solution would look like. Then, he began building it. In 2012, he headed to McKinney, TX where he officially launched PestRoutes.
What started out as a basic sales scheduling and management system soon evolved, year-over-year into one of the leading field service solutions available. In 2018, PestRoutes partnered with Lobster Marketing, a marketing agency focused on serving pest control and field service clients. Founded in 2009 as PCOCentral, the company originally got its start in a basement office in Maine by two former pest control operators. It wasn’t long before they grew their client base, added new employees, and upgraded their office space. They would eventually rebrand to Lobster Marketing in 2012.
The result of this partnership was an integrated marketing solution that added website creation, search engine optimization, and digital marketing services to the ever-growing list of solutions. The two companies officially rebranded as FieldRoutes in 2021. And a year later, in 2022, the company was acquired by ServiceTitan – adding even more resources and expertise.
The spirit of innovation that sparked the initial development and built the foundation for who we are today continues to guide us as we work together to build the go-to solution for field service companies looking to grow quickly, scale effectively, and better serve their customers.
Work Your Way – Dallas-Based, Remote Lifestyle
FieldRoutes, a ServiceTitan company, is based in the Dallas, TX area, but we are fully remote and have co-workers all around the world – from McKinney, TX to Macedonia!
Dallas is more than just cowboys and longhorns – it’s also one of the fastest-growing cities in the U.S. and ranked second on Forbes’ List Best Places For Business And Careers in 2019. We’re proud to call it our home.
We Have A Diverse Team Located Around The World!
Diversity is built into our DNA. With team members located all around the world, we’re proud to bring together people from different backgrounds, cultures, and perspectives to make our workplace stronger and more innovative.
Better Benefits For A Better You
We’ve got you covered 100%. FieldRoutes offers fully paid individual medical, dental, and vision coverage and up to 90% coverage for dependents. We also offer basic life, accidental death and dismemberment (AD&D), and short-term and long-term disability.
Need something more convenient? We have telehealth options such as Virtual Physical Therapy (PT), OneMedical, and Galileo—all at the click of a button.
Oh, and we haven’t forgotten about your four-legged family members. We offer pet insurance to cover your favorite pooch or purrfect feline.
The fact is – as a new parent, you’re going to lose some sleep. That’s why we offer up to 16 weeks of paid parental leave regardless of caregiver status, on top of any disability or state-paid family leave.
Additionally, we offer up to $20K in adoption support and access to many other programs such as Maven Milk, Maven Maternity, Wellthy, Ready, Set, Food!, SNOO Smart Sleeper, and more!
Let’s face it—the pandemic and working from home can take a toll. That’s why we offer Ginger, Headspace, and other on-demand services to give you the support you need.
Employee Awards And Recognition
We’re fortunate to work with some of the most talented, hard-working, and creative professionals in the industry. And we’re not shy about making sure everyone knows it. With multiple awards handed out monthly, quarterly, and annually, FieldRoutes is proud to recognize those who stand out and exemplify our company ideals. All recipients receive monetary rewards as well as coveted bragging rights and tons of virtual high fives.
All of our Core Value Award winners are eligible to be selected for the prestigious MVP Award which recognizes employees who best exemplified each of the FieldRoutes Core Values during the quarter.
The Leadership in Action award acknowledges individuals who demonstrate exceptional leadership across the organization or within their team. It is open to both managers and individual contributors and is awarded quarterly.
New hires and recently promoted employees are eligible for the quarterly Rising Star Award, which celebrates those who hit the ground running and have made a significant impact in their new roles.
Congrats To Our 2022 Excellence Award Recipient
We are proud to announce Gabby Allaway, senior manager of human resources, as the recipient of the FieldRoutes Excellence Award for 2022. This is the most prestigious award within our organization and was created to highlight extraordinary individuals who go above and beyond to help make themselves, the FieldRoutes team, and our customers better.
“Gabby’s passion for our business, employees, and culture is unmatched, evidenced by her leadership of the FieldRoutes Culture Committee and as co-chair of the ServiceTitan Pride Alliance ERG. Gabby truly embodies and exhibits our core values and strives for excellence every day. I can think of no other person who has touched so many at FieldRoutes in a positive way, and I am deeply honored to present her with this year’s Excellence Award. Congratulations!
- William Chaney, CEO, FieldRoutes
Core Values Award
This monthly award recognizes individuals across the organization who exhibit our Core Values.
Teamwork makes the dream work.
Get to the moon … by noon!
Act with integrity and honesty.
Make yourself, each other, and our customers better every day.
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FieldRoutes helps field service companies simplify, scale, and grow.
