FieldRoutes (formerly PestRoutes and Lobster Marketing) was acquired by ServiceTitan, a leading software provider for the trades, in 2022. As a ServiceTitan company, we are able to meaningfully increase our investments in our employees and ensure we bring on the best talent to develop and deliver world-class products, services, and customer service that helps our customers achieve their goals.
In 2009, while attending college and looking for some extra cash, FieldRoutes founder, Jared Green, decided to work summers as a salesperson at a local pest control company. It wasn’t long before he became frustrated by their outdated scheduling process and decided to do something about it. That’s when he got to work, building a system to help his team become more efficient, an application called TextRoutes. Pretty soon, he developed additional features to add even more automation to further boost productivity and in 2012, he updated the name to SalesRoutes.
It wasn’t long before other companies became interested in the new application and started using it for their businesses as well. Looking for new ways to improve, Jared asked his customers which operations software systems he should integrate with. They responded by telling him they weren’t too happy with their current solutions. Seeing an opportunity to do better, Jared asked what their ideal solution would look like. Then, he began building it. In 2012, he headed to McKinney, TX where he officially launched PestRoutes.
What started out as a basic sales scheduling and management system soon evolved, year-over-year into one of the leading field service solutions available. In 2018, PestRoutes partnered with Lobster Marketing, a marketing agency focused on serving pest control and field service clients. Founded in 2009 as PCOCentral, the company originally got its start in a basement office in Maine by two former pest control operators. It wasn’t long before they grew their client base, added new employees, and upgraded their office space. They would eventually rebrand to Lobster Marketing in 2012.
The result of this partnership was an integrated marketing solution that added website creation, search engine optimization, and digital marketing services to the ever-growing list of solutions. The two companies officially rebranded as FieldRoutes in 2021. And a year later, in 2022, the company was acquired by ServiceTitan – adding even more resources and expertise.
The spirit of innovation that sparked the initial development and built the foundation for who we are today continues to guide us as we work together to build the go-to solution for field service companies looking to grow quickly, scale effectively, and better serve their customers.
FieldRoutes, a ServiceTitan company, is based in the Dallas, TX area, but we are fully remote and have co-workers all around the world – from McKinney, TX to Macedonia!
Dallas is more than just cowboys and longhorns – it’s also one of the fastest-growing cities in the U.S. and ranked second on Forbes’ List Best Places For Business And Careers in 2019. We’re proud to call it our home.
Diversity is built into our DNA. With team members located all around the world, we’re proud to bring together people from different backgrounds, cultures, and perspectives to make our workplace stronger and more innovative.
We’ve got you covered 100%. FieldRoutes offers fully paid individual medical, dental, and vision coverage and up to 90% coverage for dependents. We also offer basic life, accidental death and dismemberment (AD&D), and short-term and long-term disability.
Need something more convenient? We have telehealth options such as Virtual Physical Therapy (PT), OneMedical, and Galileo—all at the click of a button.
Oh, and we haven’t forgotten about your four-legged family members. We offer pet insurance to cover your favorite pooch or purrfect feline.
The fact is – as a new parent, you’re going to lose some sleep. That’s why we offer up to 16 weeks of paid parental leave regardless of caregiver status, on top of any disability or state-paid family leave.
Additionally, we offer up to $20K in adoption support and access to many other programs such as Maven Milk, Maven Maternity, Wellthy, Ready, Set, Food!, SNOO Smart Sleeper, and more!
Let’s face it—the pandemic and working from home can take a toll. That’s why we offer Ginger, Headspace, and other on-demand services to give you the support you need.