Graduating from Brigham Young University with a degree in construction management, Brian Starnes returned home to Seattle managing multimillion-dollar construction projects. Five years later, he relocated to Oklahoma City taking over management of seven pest control companies with one call center supporting them. Starnes is owner of the call center now known as Pest SOS, opening its doors two years ago to new customers significantly growing operations, Training SOS, the sister company providing training to new and existing office staff.