How a Great Customer Experience Fuels Growth for Pest Control Companies

Did you know that it takes a 10-15% profit just to survive in the field service industry and 15-20% or more to do well? Or that recent research has shown many businesses in our industry earn less than a 10% profit and many of those are not profitable at all? This industry offers so much potential; don’t let your business be a statistic. Our latest webinar, The Cost of Inflation And Learning To Make Your Business Thrive, is presented by Christeen Era, co-founder of Green Profit Academy. In the second of our two-part series, Era reviews the basics of nurturing profitable growth, tips for avoiding the survival trap, and the core principles of creating predictable profit in your business. Learn to beat the odds.

Many owners of field service businesses believe that their hard work and expertise will guarantee success. Unfortunately, technical knowledge alone doesn’t generate profit and owners often struggle to stay afloat and turn even a tiny profit. But it doesn’t have to be this way.

If you run a business in the field service industry, you know that acquiring, retaining technicians and securing the work trucks needed to service your jobs is a challenge. Unfortunately, skyrocketing prices and supply chain issues associated with the pandemic are only exacerbating the problem. Watch our partner Matt Curtis, Director of Partnerships at Azuga, introduce tools to improve driving behavior that will in turn reduce vehicle wear and tear and fuel expenditure, thus boosting your bottom line.

Does the entire idea of collections make your head hurt? Does getting home in time for dinner sound a lot more appealing than spending your evening sorting through delinquent accounts? Well, you’re not alone. Watch as Andrea Dahlgren, the senior vice president of business development at A.R.M. Solutions, presents Automate Your A/R And Completely Change Your Bottom Line.

Solomon Airhart began his career in pest control as a door-to-door sales representative and co-founded Aruza Pest Control, where he currently serves as CEO. Since taking the leadership reigns, Airhart has scaled his company in value to more than $10 million in five years, broken into the PCT Top 100, and led his company to #256 on the Inc. 5000 list of the fastest-growing private companies. He is also a recipient of the National Pest Management Association’s Young Entrepreneur Award.

Consumer research shows year-over-year growth for digital interactions and a growing demand for transacting online and as new generations of consumers hit the marketplace. Don’t miss Capture Pest Control Business 24/7 with Consumer-Driven, e-Commerce Solutions Friday, November 19 at 12:00 p.m. CT when Trevor Jones of Admiral Pest Control and Thomas Miché of Miche Pest Control discuss the increased sales, faster company growth, and lower customer acquisitions costs their organizations realized as a result of capturing online shoppers.