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A general manager who tracks her margins to the dollar, a new salesperson on the leadership team, and a goal that stretched past everyone's first guess.
Brent Agee's answer when private equity first came calling was 'no.' What changed his mind, and what he's built since, says a lot about where pest control is headed.
A general manager examining his costs per stop finds a routing challenge hiding inside his margin.
Kendra Snyder didn't wait for a vendor to explain her margins. She built the math herself, then found a platform fast enough to keep up.
A rising reservice rate looks like a nuisance to most operators. Kwik Kill Pest Control treats it as a diagnostic, and the company is keeping its rate well below industry average.
For Breanna Neerland and Kwik Kill Pest Control, cash flow isn't a spreadsheet problem. It starts with a team willing to ask for money it is owed and continues with hassle-free ways to collect.
Most pest control companies chase late payments. Adams Exterminators built a system where the software does it for them automatically, at every stage of the billing cycle.
When a pest control technician owns their route and gets paid based on what they complete, the software that makes it possible has to keep up. For Adams Exterminators, it does.