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Top 8 PestBoss Alternatives

Top 8 PestBoss Alternatives
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Pest control professionals are unfazed by the sight of pests, but building a comprehensive technological infrastructure might make them apprehensive. 

In your search for pest control business management software, you may have come across PestBoss as a viable alternative. 

To ensure you find the right software for your best control business, we’ll guide you through a full comparison between the top software-as-a-service (SaaS) solutions. 

Let’s explore all the details on functionality, accompanied by table comparisons, to make your search less intimidating.

Disclaimer: The information below is accurate as of November 29, 2023.

Alternatives to PestBoss: Comparison Table (With Ratings & Features)

This table breaks down the ratings, advantages, and notable functionality of the top PestBoss alternatives.

Software

Best For

Capterra Rating

G2 Rating

Main Features

FieldRoutes

Pest control, lawn, and pool care companies

4.3/5

4.4/5

Lead gen

Scheduling

Support

Briostack

Pest control companies

3.9/5

2.7/5

Scheduling

Routing

Messaging

WorkWave PestPac

Pest control companies

3.9/5

4/5

Routing

Termite tool

Agency services

Jobber

Small field service businesses

4.5/5

4.4/5

Scheduling

CRM

Invoicing

GorillaDesk

Small field service businesses

4.9/5

4.8/5

Client management

Scheduling

Invoicing

Housecall Pro

Home services contractors

4.7/5

4.2/5

Scheduling

Invoicing

Payroll

Service Autopilot

Small field service businesses

4.2/5

3.9/5

Automations

Accounting

Invoicing

Kickserv

Small field service businesses

4.4/5

4.4/5

CRM

Reporting

Routing

For more detail, let’s dive into some additional use cases, functionality, and pricing considerations for these SaaS offerings.

Best Alternatives to PestBoss by Use Case

While PestBoss offers impressive capabilities, different platforms excel in other areas. FieldRoutes comes out on top as a comprehensive offering for pest control services.

  • FieldRoutes — Best overall alternative to PestBoss

  • Briostack — Best for visualizing routing alongside scheduling

  • PestPac — Best legacy option

  • Jobber — Best for entrepreneurs seeking work-life balance

  • GorillaDesk — Best for a budget-friendly option

  • Housecall Pro — Best for integrating payroll and benefits

  • Service Autopilot — Best for à la carte pricing

  • Kickserv — Best for small teams with limited technical expertise

Alternative #1: FieldRoutes

Pest control companies can find an ideal field service management software in FieldRoutes, a ServiceTitan company.

The intuitive platform maximizes businesses’ capabilities, optimizes operations, and reduces unnecessary administrative expenses. This impressive functionality landed FieldRoutes on the 2023 Capterra Shortlist for best pest control software

Reference Image

Image Source: FieldRoutes

Unlike some software options that work best for small or large organizations only, FieldRoutes scales to fit any team. Multiple clients from Pest Control Technology’s top 100 list have noted its enterprise-level prowess.

Top Features

  • Lead generation: Streamline customer acquisition, lead nurturing, and data-driven sales and marketing strategies with built-in tools.

  • Comprehensive support: Stay on track at every step, from integration assistance to customer support, with the in-house FieldRoutes team.

  • Scheduling and routing: Send the right technician to the job with fully automated scheduling and routing based on the work orders entered into the system. 

  • Business analytics: Gain actionable data insights through interactive charts and graphs that distill your business results and help you make decisions.

Downsides to Consider

While FieldRoutes provides a total package for pest control, lawn, and pool care companies that may seem too broad for highly specialized service providers. On the other hand, companies with numerous divisions may feel it’s too tailored.

Pricing

Varies based on company size; all plans are for unlimited users.

How Does FieldRoutes Compare to PestBoss?

FieldRoutes and PestBoss both provide support for teams of all sizes. However, FieldRoutes delivers more all-encompassing functionality and support for companies working in other service industries. These capabilities raise FieldRoutes above the rest as an optimal alternative.

PestBoss

FieldRoutes

Best Feature

Monitoring and reporting

Lead generation

Limitations

Track record

Focus on pest control

Customer Service

Highly rated

Highly rated

Alternative #2: Briostack

Briostack bills itself as a digital transformation solution for pest control. Beyond eliminating lackluster software experiences and analog processes, the software promises end-to-end residential and commercial pest control field service tools with automated scheduling and routing.

Reference Image

Image Source: Briostack

Streamlined customer communications with straightforward invoicing and payment processing round out this offering, which is purportedly trusted by more than 3,700 companies. With its strong scheduling and routing, Briostack performs custom appointment sequencing to optimize your team’s calendars and enable faster customizable responses.

This works whether scheduling from your dispatcher’s desktop or making changes in the field via the Briostack mobile application available via iPhone iOS or Android mobile.

Top Features

  • Intuitive dashboard: The Briostack dashboard has the ability to spotlight actionable business insights, and is a top feature that users point out.

  • Scheduling and routing: Briostack’s calendars offer helpful instructions with color-coded locations and information and bulk rescheduling of appointments and route optimizations that update drivers in real time.  

  • Support and training: Briostack provides support via phone, chat, and an email helpdesk, and it offers training in multiple modalities, including webinars, on-demand videos, and in-person sessions.

  • SMS messaging: Shutting down the jobsite to update upcoming customers about changes to their schedule or service to be performed is a thing of the past with streamlined text messaging tools.

Downsides to Consider

Briostack doesn’t live up to its lofty promises, according to the very few pest control pros who have taken the time to review it. Beyond that, it locks companies into long-term contracts that are difficult to break if you’re unhappy with the service or support.

Pricing

Unfortunately, pricing information is not available on the Briostack website.

How Does Briostack Compare to FieldRoutes?

FieldRoutes provides an end-to-end platform for companies of all sizes and stages. As a result, pest control pros looking for an alternative often find it a better overall software solution than Briostack.

FieldRoutes

Briostack

Best Feature

Lead generation

Scheduling and routing

Limitations

Focus on pest control

Inflexible contracts

Customer Service

Highly rated

Mixed reviews

Alternative #3: PestPac by WorkWave

While their names sound similar, PestPac offers a serious alternative to PestBoss. Look no further than its ranking on Capterra’s 2023 Shortlist for best pest control software. The RouteOp technology built into PestPac ranks among the top industry solutions. According to its website, RouteOP slashes transportation expenses by roughly one-third. An ROI calculator helps potential customers simulate savings.

Reference Image

Image Source: PestPac

As a part of WorkWave, the platform offers broader support for other industries, too, including janitorial, lawn care, and security contractors. And its marketing and reporting capabilities, in addition to field service operations, make PestPac a real contender against PestBoss. 

Top Features

  • Cloud-based platform: Not relying on on-premise Windows- or Linux-based software allows pest control pros to implement best practice solutions for office or field users.

  • Highly efficient routing: With the preloaded RouteOp technology, each field technician can complete 21% more jobs day-to-day while saving 30% on fuel costs and drive time.

  • Built-in termite tool: Integration with Sentricon enables rapid inspection and service for any termite-related issues. 

  • Custom marketing solutions: Start designing custom digital marketing and lead generation campaigns by leveraging PestPac’s in-house service team.

Downsides to Consider

Despite its place on the 2023 Capterra Shortlist for pest control software, PestPac seems to receive mixed reviews on most aspects of the platform. Users note lackluster experiences in functionality, customer service, and unrealized value, leading to unfavorable ratings.

Pricing

Pricing for PestPac isn’t available on its website. We know there are two plans:

  • PestPac, the full version of the software, supports commercial and residential businesses that are already large or in growth mode.

  • PestPac Lite, a simplified version primarily for residential businesses, offers similar functionality but maxes out at 15 licenses.

Companies can also earn a rebate of up to 5% on supplies by participating in PestPac’s supplier discount program.

How Does PestPac Compare to FieldRoutes?

PestPac is part of a company serving the industry for four decades. However, some of the software’s capabilities may make it feel dated in customization and support compared to FieldRoutes.

FieldRoutes

PestPac

Best Feature

Lead generation

Routing

Limitations

Focus on pest control

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #4: Jobber

Running a company with multiple verticals? The field service software Jobber delivers solutions for over 50 industries, including pest control. This web-based platform supports wide-ranging home and commercial service requirements. The feature-rich platform includes an integrated CRM, an online booking system, and more. Best of all, users can access nearly all of the functionality via Jobber’s mobile app. 

Reference Image

Image Source: Jobber

Jobber is a regular on the Deloitte Technology Fast 500™ Rankings for North America list, and its functionality ranks highly on Capterra. It offers a straightforward platform for small businesses with up to 15 users.

Top Features

  • Simplified scheduling: From allowing customers to book online to enabling easy job scheduling and dispatching, Jobber ensures technicians get to the right jobs in the proper order while tracking progress and sending updates.

  • Customer management: Go beyond customer information and provide highly personalized communications. Automated emails, text messages, and more with custom branding go a long way in enhancing customer relationships.

  • Quoting and invoicing: The powerful app easily sends professional, branded quotes and invoices directly to customers.

  • All functionality in one place: Everything from time and GPS tracking to checking client history, checklists, and job details is available on a single platform. 

Downsides to Consider

While Jobber offers solutions for numerous industries, its plans max out at 15 users. As such, it’s not ideal for large companies — or even medium-sized organizations — so much as service businesses working to optimize operations on a smaller scale.

Pricing

Jobber offers three plans:

  • Core: $69 per month for one user

  • Pro: $169 per month for up to five users

  • Grow: $349 per month for up to 15 users

Pay close attention to each plan’s different features as well as any discounts for annual plans.

How Does Jobber Compare to FieldRoutes?

Jobber extends functionality similar to PestBoss. However, the limitation of 15 users, combined with pricing considerations, makes it a harder sell for larger organizations.

FieldRoutes

Jobber

Best Feature

Lead generation

Job scheduling

Limitations

Focus on pest control

Limited user count

Customer Service

Highly rated

Highly rated

Alternative #5: GorillaDesk

While GorillaDesk supports many industries, it focuses on pest control, lawn care, and pool service companies. The software provides solutions in four categories: marketing and sales, office management, field service, and customer experience. 

Reference Image

Image Source: GorillaDesk

GorillaDesk offers a streamlined experience for scheduling, payment processing, and automation, particularly for small businesses looking to get a tool off the ground quickly.

Users see a lot to like in the platform and rate it highly on software review websites like G2 and Capterra. 97% of reviewers would recommend it on the latter.

Top Features

  • Client management: GorillaDesk includes a CRM and customer portal to help pest control companies build customer relationships, leveraging detailed account histories and customization capabilities.

  • Consistent user experience: Reviewers note reliable performance and ample functionality when using the app or desktop versions.

  • Scheduling and routing: Customization and personalization help make GorillaDesk straightforward. While dispatchers keep track of technicians' locations, field technicians harness the planning and optimization tools, which account for job status, buffer times, and start locations.

  • Customer support: GorillaDesk delivers support via phone, chat, and email. Unlike some other options, theirs is highly rated, with reviewers noting the platform’s help desk is friendly, quick, and competent.

Downsides to Consider

The GorillaDesk platform lacks scalability for future growth and capacity for enterprise companies. The high customizability can be overwhelming, with excessive clicks required to accomplish simple customizations. 

And remember that fantastic customer support? Operators on the West Coast readily point out it’s only available from 8 a.m. to 5 p.m. EST, so they’re left in the dark for a portion of the afternoon.

Pricing

GorillaDesk’s plans charge by the route:

  • Basic: Starts at $49 per month for one route

  • Pro: Starts at $99 per month for one route

Potential customers can estimate costs using a sliding calculator on the pricing page.

How Does GorillaDesk Compare to FieldRoutes?

FieldRoutes may support fewer industries, but for pest control pros, there’s little contest. GorillaDesk doesn’t provide the same enterprise-level capabilities, no matter how good its help desk staff is. 

FieldRoutes

GorillaDesk

Best Feature

Lead generation

Client management

Limitations

Focus on pest control

Integrations

Customer Service

Highly rated

Highly rated

Alternative #6: Housecall Pro

Housecall Pro promises to optimize all aspects of field service for various industries through high levels of automation. This tech-forward approach impacts scheduling, estimating with a sales proposal tool, one-click invoicing, and follow-up marketing for pest control companies.

Reference Image

Image Source: Housecall Pro

The platform offers intuitive tools to manage technician schedules, keep track of employee progress, and send invoices for faster payment. And based on its high rating on Capterra, Housecall Pro seems to live up to many of its promises.

Top Features

  • Scheduling: The drag-and-drop scheduling tools and web-based calendar for customers to book appointments are two features that reviewers call out regularly.

  • Price book: Easily create a new price book or import an existing file to simplify pricing and help customers understand what’s included in the services they’ve selected.

  • Invoicing: Beyond a one-click solution for creating and sending invoices, Housecall Pro provides more complex options, such as batch invoicing and sending reminders, without cumbersome setup requirements. Customers can pay directly through the platform.

  • Recurring service plans: Housecall Pro claims to increase average ticket size and customer retention through its built-in maintenance agreement functionality. These upsells can be added during one-time service calls or installations.

Downsides to Consider

While the platform claims to be scalable, enterprises may find that a stretch. In addition, reviewers note some challenges with reporting that lead to headaches when tracking employee hours and sending customers accurate invoices. 

Pricing

Housecall Pro offers three plans:

  • Basic: $65 per month for one user

  • Essentials: $169 per month for up to five users

  • Max: custom pricing for up to 1,000 users

Each plan includes different features, so review the offerings carefully. Discounts are available for annual plans.

How Does Housecall Pro Compare to FieldRoutes?

When it comes to scalability, FieldRoutes succeeds where Housecall Pro struggles. In addition, more reliable reporting without technical glitches helps FieldRoutes edge out this competitive pest management field service software.

FieldRoutes

Housecall Pro

Best Feature

Lead generation

Scheduling

Limitations

Focus on pest control

Reporting

Customer Service

Highly rated

Highly rated

Alternative #7: Service Autopilot

Service Autopilot offers a feature set similar to most of the other software options on this list. Where it really excels is in automating repetitive, time-consuming tasks. 

In the platform’s Automations toolkit, pest control company operators can choose from various options. These include collecting invoices, upselling popular services, sending past-due reminders, requesting customer reviews, and assigning tasks to the team.

Reference Image

Image Source: Service Autopilot

Overall, Service Autopilot users find the platform so-so, according to reviews on sites like Capterra. However, they like individual pieces, such as real-time notifications, routing, job management, and the online time clock. It also has a 5-star rating for pest control companies specifically, so maybe it’s best not to write it off without a closer look.

Top Features

  • Automations: As “autopilot” implies, this platform eliminates as many manual steps as necessary. The Automations toolkit streamlines this with prebuilt functionality for every aspect, from digital marketing to accounts payable.

  • Third-party integrations: Service Autopilot’s integration with QuickBooks Desktop and QuickBooks Online helps in-office teams cut down on data entry tasks.

  • Training: The Field Services Academy goes beyond Service Autopilot’s standard software training to provide business coaches, entrepreneurs, and trainers for pest control business operators.

  • Reporting: Gain actionable data insights by exporting data to Excel or using the built-in dashboards. With weekly and monthly reports, this is another area where automation helps clients boost profitability.

Downsides to Consider

In addition to annoyance with the à la carte pricing structure, reviewers mention issues with QuickBooks integrations. They also note the sometimes sluggish speeds of the dev team when providing updates or fixing bugs.

Pricing

Service Autopilot’s three tiers include:

  • Startup: $49 per month for one user

  • Pro: $119 per month for one user

  • Pro Plus: $309 per month for one user

Service Autopilot’s pricing is based on annual subscription rates, and each plan varies. Additional office users cost $29 per month, and additional mobile users cost $19 per month. That price doesn’t include the fairly steep signup fee or other fees.

How Does Service Autopilot Compare to FieldRoutes?

FieldRoutes doesn’t nickel-and-dime customers. More importantly, some core functionality, such as scheduling, routing, and invoicing, seems to take a back seat on Service Autopilot, compared to the flashier Automations suite. FieldRoutes also offers innovative options for automating repetitive tasks and third-party integrations.

FieldRoutes

Service Autopilot

Best Feature

Lead generation

Automations

Limitations

Focus on pest control

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #8: Kickserv

Highly ranked on  G2’s list of the 20 easiest to use field service software, Kickserv benefits small service businesses in pest control, as well as HVAC, landscaping, and more. Its user-friendly design aids quick setup. The software enhances contractor operations with estimating, invoicing, and customer messaging features.

Reference Image

Image Source: Kickserv

Kickserv excels in streamlining project management for field service businesses. Its tools for scheduling, job tracking, and real-time updates enhance efficiency, ensuring smooth operations and client satisfaction.

Top Features

  • Customer communication: Sending email and text message notifications to customers is simple with Kickserv, and many of these communications and alerts can be automated.

  • Reporting: Straightforward tracking of metrics, such as average job time or other key performance indicators, is a key selling point of Kickserv. Users typically rate this feature highly on review sites.

  • Invoicing: With streamlined invoicing, customers can sign digitally and pay via credit card using the Kickserv app on a mobile device while the technician is on site. This all-in-one approach helps eliminate the need to follow up if the customer forgets to pay later, and it saves time and confusion for the tech.

  • Route optimization: Most platforms promise some level of routing functionality, but according to reviewers, Kickserv maximizes the number of jobs technicians can get to in a day.

Downsides to Consider

Kickserv’s limitations start to show when handling complex project management or trying to implement advanced reporting features. The platform best serves small businesses, which becomes apparent in the data and reviews. Kickserv’s client base is more than 80% small businesses, according to G2. This creates challenges for enterprises and growing pains for companies trying to scale.

Pricing

Kickserv offers five plans:

  • Free: free plan for up to two users

  • Lite: $59 per month for up to five users

  • Standard: $119 per month for up to 10 users

  • Business: $199 per month for up to 20 users

  • Premium: $299 per month for unlimited users

Each plan includes different features, so review the offerings carefully. Discounts are available for annual plans.

How Does Kickserv Compare to FieldRoutes?

Kickserv emphasizes user-friendliness and automation. However, FieldRoutes delivers power and scalability with extensive customization options and templates to support many business sizes and workflows.

FieldRoutes

Kickserv

Best Feature

Lead generation

Client communication

Limitations

Focus on pest control

Mobile app reliability

Customer Service

Highly rated

Highly rated

Looking for a PestBoss Alternative?

PestBoss offers impressive capabilities for pest control companies looking to transform digitally. These features include a built-in CRM and client portal, a monitoring and device tracking dashboard, customizable service reports, and inventory management of pesticides and gear.

However, it might be for good reason if you’re still a little spooked about committing. PestBoss is somewhat untested. The handful of reviews online provide little detail on the platform’s features or scalability. 

The top pest control management software alternative for companies with wide-ranging needs is FieldRoutes, a ServiceTitan company. This comprehensive platform provides solutions for all aspects of a business, from operations to marketing. With streamlined setup and operation, company leaders can prioritize strategic business growth and move their pest control business forward with zero worries.

Ready to see how FieldRoutes works? Schedule a free demo now. 

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