2025 Pest Control Industry Report

The 2025 State of the Pest Industry Report paints a clear picture: pest control businesses are cautiously optimistic—they see lots of opportunity but they’re also feeling the pressure. Economic uncertainty, margin risk, and staffing challenges are driving smarter, leaner strategies across the board.

This detailed report dives deep into the latest survey’s most important findings and provides plenty of actionable insights and guidance for leaders who want to stay ahead.

The Economy Might Shift—But Your Strategy Doesn’t Have To

While 35% of pest control companies expect the market to improve this year, most leaders are staying conservative. And for good reason: material costs are rising, margins are thinning, and competition isn’t slowing down.

• 61% of companies say growing revenue is their #1 goal

• 43% expect the market to stay steady, while 35% anticipate improvement

Hire With Intention, Retain With Purpose

Hiring continues to be one of the biggest roadblocks to growth. Nearly half of pest control companies rank recruiting and retention as both a top goal and a top threat.

• 45% rank recruiting/retention as a top goal—and 43% as a top risk

• Most companies plan raises for technicians in 2025

Don’t Let Manual Work Drain Your Margins

Profit pressure is real, but outdated processes are making it worse than it needs to be. Between over-reliance on manual phone calls for customer communication and not using software to determine routing, too many businesses are still stuck in the past and missing out on easy efficiency gains.

• Only 55% use scheduling software

• Less than 25% are investing in new technology this year

Consolidate Your Tech Stack—Before It’s Too Late

Many pest control companies are juggling multiple disconnected systems to manage daily operations—creating more complexity than value and leaving more opportunity for mistakes. That’s why industry leaders rank all-in-one business management software as their top priority when evaluating new solutions.

• 45% use 10+ different software tools

• 66% say an all-in-one solution is their top priority

The AI Wave Is Coming—Start Preparing Now

Most pest control companies still haven’t adopted AI—but interest is growing fast. 

• 27% of pest control businesses are using AI’s up from 18% in 2024

• 19% plan to implement AI in 2025

Get the 2025 Pest Control Industry Report

See how pest control companies across the country are navigating rising costs, staffing challenges, and growth opportunities in 2025. The insights in this report can help you plan smarter, invest wisely, and stay ahead of the competition.