People don’t like change, but change comes anyway. In this episode, Dr. Christopher Fasano, with Breanna Neerland of Kwik Kill Pest Control, digs deep into the benefits of working with family, advocating for technology, and the many benefits of efficiency. They discuss the role of education in providing excellent customer service and how the organization, Professional Women In Pest Management (PWIPM), is bringing women to the forefront of the pest control industry.
13:19 Overcoming the resistance to change and making technology work for your business
17:30 The role of software in facilitating a business to scale and grow
22:14 Why educating clients about the importance of pest management builds relationships
25:04 Ensuring all staff feel like they’re part of the family
27:58 The growing number of women in the industry
Useful links from this week’s show:
The risk in doing nothing, the FieldRoutes strategic account executive says, exceeds the risk of making change.
Experiences in the industry and in consulting and high tech shape his vision
The former industry CEO shares his wisdom with pest control businesses.
The former owner of Schopen Pest Solutions travels the country consulting for pest control companies.
The Pest Control Business Coach owner puts her expertise to work for companies in the industry.
Field fame is reached by our customers when their goals, dreams, and aspirations become reality. It's a result of the true grit our customers dedicate to the success of their business and the solutions FieldRoutes delivers to help them along their growth journey to field-fame. To reach your fame-worthy status, FieldRoutes helps: service more customers with fewer employees, easily manage your operations and payments, and grow your business.