Breanna Neerland tells Dr. Christopher Fasano about the challenges and benefits of introducing technology into a family-run business.
People don’t like change, but change comes anyway. In this episode, Dr. Christopher Fasano, with Breanna Neerland of Kwik Kill Pest Control, digs deep into the benefits of working with family, advocating for technology, and the many benefits of efficiency. They discuss the role of education in providing excellent customer service and how the organization, Professional Women In Pest Management (PWIPM), is bringing women to the forefront of the pest control industry.
13:19 Overcoming the resistance to change and making technology work for your business
17:30 The role of software in facilitating a business to scale and grow
22:14 Why educating clients about the importance of pest management builds relationships
25:04 Ensuring all staff feel like they’re part of the family
27:58 The growing number of women in the industry
Useful links from this week’s show:
General Manager of ServSuite® by FieldRoutes, Andy Deering, shares his unique perspectives on the evolution of the service industry and tips for running a healthy business.
Learn more about how pests act and about trends in treating them from a board-certified entomologist.
Disneyland, rat czars, and the ongoing smackdown between pigeons and solar panels … and that’s just the first few minutes.
Jonathan Kidwell, senior officer for partnerships and development of United to Beat Malaria, tells Dr. Christopher Fasano about the organization’s vital work to eliminate malaria.
Dan Baldwin explains how confidence and multivariate analysis make for quality professional pest management.
Field fame is reached by our customers when their goals, dreams, and aspirations become reality. It’s a result of the true grit our customers dedicate to the success of their business and the solutions FieldRoutes delivers to help them along their growth journey to field-fame To reach your fame-worthy status, FieldRoutes helps: service more customers with fewer employees, easily manage your operations and payments, and grow your business.