Technology

Top 11 WorkWave PestPac Alternatives

Erin O'Byrne
Feb 15, 2024
11 min read
Top 11 WorkWave PestPac Alternatives & Competitors featured image

Top 11 WorkWave PestPac Alternatives & Competitors

Some of the best PestPac alternatives are cloud-based platforms that make running and growing a successful pest control business easier and more efficient. Pest control software automates office operations, sales, marketing, and field ops to save time, improve workflow, reduce expenses, and keep employees and customers happy.

Choosing the right software solution for your business is crucial to maximizing profitability and minimizing headaches. If the software doesn’t fit your unique business, you’ll waste time and miss new opportunities. 

In this guide, find a complete comparison between these 11 PestPac alternatives:

  • FieldRoutes

  • Jobber

  • Kickserv

  • GorillaDesk

  • Briostack

  • mHelpDesk

  • Service Autopilot

  • Housecall Pro

  • Pocomos

  • FieldWork

  • PestBoss

 Find the one best suited to help your business thrive within budget. 

Disclaimer: The information below is accurate as of November 2023.

Alternatives to PestPac by WorkWave: Comparison Table (With Ratings & Features)

Software

Best For

Main Features

FieldRoutes

Pest control companies of any size

Lead gen

Scheduling

Support

Jobber

Small field service businesses

Online booking

CRM

Invoicing

Kickserv

Small field service businesses

Customer center

Job tracking

Routing

GorillaDesk

Small field service businesses

Client management

Scheduling

Invoicing

Briostack

Pest control businesses

Scheduling

Routing

Messaging

mHelpDesk

Field service companies of all sizes

Lead gen

Invoicing

Full mobile functionality

Service Autopilot

Small to large field service companies

Scheduling

CRM

Reporting

Housecall Pro

Home service contractors

Online booking

Proposals

Reporting

Pocomos

Pest control companies

Ease of use

D2D sales tools

Pricing based on active customers

Fieldwork

Pest control companies

Smart routing

Live chat with customer service

CRM

PestBoss

Pest control companies

Marketing 

Single subscription model

Reporting

Best Alternatives to PestPac by Use Case

Below, find a breakdown of the best PestPac alternatives by use case, with details on each in the sections to follow.

Alternative #1: FieldRoutes

FieldRoutes, a ServiceTitan company, leads the 2023 Capterra Shortlist for best pest control software. Its reputation is outstanding for providing efficient, easy-to-use field operations management tools for pest control, lawn, and pool care companies. 

Reference Image

Image Source: FieldRoutes

FieldRoutes users see their businesses and profits grow as they streamline operations, maintain clear communication across teams, better serve more customers, and spend less time on day-to-day administrative tasks. 

Top Features

  • Lead generation: FieldRoutes automates pest control sales and marketing efforts to acquire and nurture new leads so reps can focus on booking more jobs.

  • Scheduling and routing: Deliver excellent customer service with drag-and-drop scheduling, automated reminder notifications, and intelligent routing.

  • Collections: Make it easier for customers to pay with automated reminders and online payment options.

  • Reporting: Make confident, data-informed business decisions with real-time insights and easy-to-understand interactive charts and graphs.

Downsides to Consider

Due to FieldRoutes’ robust capabilities, some companies may experience a learning curve to access its full functionality. FieldRoutes caters to pest control businesses that like to maintain control of their operations from end to end, including operations, sales, and marketing.  

Pricing

Varies based on company size. All plans for unlimited users. Schedule a free demo and request a quote.

How does FieldRoutes compare to PestPac?

FieldRoutes is the best overall business software alternative to PestPac. FieldRoutes supports pest control companies of all sizes with the most comprehensive software features, from residential and commercial to enterprise-level.

PestPac

FieldRoutes

Best Feature

Routing

Scaling to business needs

Limitations

Pricing modules add up quickly

Initial learning curve

Customer Service

Mixed reviews

Highly rated

Alternative #2: Jobber

Jobber provides job management software for small service businesses in a variety of industries, including pest control, janitorial, window cleaning, and plumbing.

Reference Image

Image Source: Jobber

Jobber’s website claims 200,000 service providers in more than 60 countries use its software. The company says it saves business owners 30% of their time with features like job tracking, pre-built reports, and one-click route optimization.

Top Features

  • Online booking: Give customers the flexibility of booking their own appointments online based on set pricing estimates and durations. When a booking is made, Jobber automatically schedules the job based on your preferences.

  • Customer management: Easily access previous estimates, jobs, invoices, and an entire billing history associated with each client.

  • Quoting and invoicing: Use ready-to-go templates to create and send professional quotes and invoices and allow payments online.

  • Automated follow-ups: Respond to open quotes with automated  emails or SMS messages to capture more business.

Downsides to Consider

Larger pest control companies may find that Jobber lacks the full features and functionality needed to grow and scale. Jobber’s largest plan maxes out at 15 users and charges $29 for each additional user.

Pricing

Jobber offers three paid plans and a free trial:

  • Trial: Free for 14 days

  • Core: $69 per month for one user + $29/each additional user

  • Connect: $169 per month for up to five users + $29/each additional user

  • Grow: $349 per month for up to 15 users + $29/each additional user

Each plan includes different features, so review closely. Discounts are available for annual plans.

How does Jobber compare to FieldRoutes?

The following table compares the differences between Jobber and FieldRoutes.

FieldRoutes

Jobber

Best Feature

Scaling to business needs

Online booking

Limitations

Initial learning curve

Per-user pricing

Customer Service

Highly rated

Highly rated

Alternative #3: Kickserv

Kickserv provides field service management software designed to handle all business functions for service providers across various industries, including HVAC, plumbing, electrical, and pest control.

Reference Image

Image Source: Kickserv

Since 2006, Kickserv has been a valuable partner for businesses of all sizes. The software streamlines service operations with user-friendly features and integrations with Mailchimp, Podium, QuickBooks, and Stripe.

Top Features

  • Customer Center: Customers can access their account information from one Customer Center hub to view service history, request new appointments, communicate with your business, approve estimates, and pay invoices.

  • Job tracking: Equips field workers with mobile tools to track time, expenses, job changes, and work details. 

  • Online signatures: Allows customers to approve estimates and finalize invoices from the field with digital authorization.

  • Route optimization: Dispatch technicians to a job based on optimal GPS routing to save time and money.

Downsides to Consider

Kickserv caters primarily to small and mid-size businesses, so larger, enterprise-level pest control companies may find the software fails to meet their needs.

Pricing

Kickserv offers monthly and annual pricing, plus a free trial. Here are the annual prices:

  • Trial: Free on all plans for 14 days

  • Free: No-cost plan for up to two users

  • Lite: $47 per month for up to five users

  • Standard: $95 per month for up to 10 users

  • Business: $159 per month for up to 20 users

  • Premium: $239 per month for unlimited users

Each plan includes different features, so review closely. 

How does Kickserv compare to FieldRoutes?

The following table compares the differences between Kickserv and FieldRoutes.

FieldRoutes

Kickserv

Best Feature

Scaling to business needs

Customer center

Limitations

Initial learning curve

Lack of customization 

Customer Service

Highly rated

Highly rated

Alternative #4: GorillaDesk

GorillaDesk services a wide range of industries with its all-in-one software for scheduling, invoicing, and automation software, but core industries include pest control, lawn care, and pool service.

Reference Image

Image Source: GorillaDesk

GorillaDesk helps pest control companies organize work orders, deliver excellent customer service, and scale growth with one tool. The company breaks down its large number of features into four categories: marketing and sales, office management, field service, and customer experience.

Top Features

  • Client management: Stay in regular touch with customers with GorillaDesk’s  CRM and customer portal. Access customer information and detailed account histories to instantly personalize communication.

  • Routing: Optimize routes based on job status, buffer times, and start locations. 

  • Ease of setup and use: Reviewers say GorillaDesk is user-friendly.

  • Help desk: When reviewers do need help, they rate GorillaDesk high for promptness, thoroughness, and friendly service. 

Downsides to Consider

Owners of midsize and enterprise companies might want more robust services to handle their capacity or growth. Reviews also ask for more integrations and fewer clicks to complete tasks.

Pricing

GorillaDesk’s plans charge by the route:

  • Trial: Free for 14 days

  • Basic: Starts at $49 per month for one route

  • Pro: Starts at $99 per month for one route

How does GorillaDesk compare to FieldRoutes?

The following table compares the differences between GorillaDesk and FieldRoutes.

FieldRoutes

GorillaDesk

Best Feature

Scaling to business needs

Client management

Limitations

Initial learning curve

Limited integration

Customer Service

Highly rated

Highly rated

Alternative #5: Briostack

Briostack is all-in-one residential and commercial pest control software powering 3,700 companies with automated scheduling and routing, streamlined customer communications, and simple invoicing.

Reference Image

Image Source: Briostack

Scheduling and routing are Briostack’s leading selling points. Tools such as automated scheduling and custom appointment sequencing make managing your calendar flexible and responsive to your needs. Technicians in the field stay up-to-date on the schedule with automatic syncing on their mobile app, which is available for Android or iOS.

Top Features

  • Dashboard: Briostack’s easy-to-use dashboard gives users greater business insights.

  • Scheduling: Color-coded appointment locations keep jobs on track and on schedule.

  • Routing: Optimize routes with real-time data to keep technicians on time and customers happy.

  • Bulk rescheduling and SMS messaging: Communicate schedule updates to multiple customers to keep everyone in the loop.

Downsides to Consider

Based on a few reviews, users indicate Briostack software tends to overpromise and underdeliver — and ties customers to a long-term contract.

Pricing

Briostack does not publish pricing information. 

How does Briostack compare to FieldRoutes?

The following table compares the differences between Briostack and FieldRoutes.

FieldRoutes

Briostack

Best Feature

Scaling to business needs

Routing

Limitations

Initial learning curve

Not user-friendly

Customer Service

Highly rated

Mixed reviews

Alternative #6: mHelpDesk

mHelpDesk software powers field management for a variety of service industries, including pest control. The development team specializes in integrating multiple business management tools to create management platforms for enterprise clients, including the Department of Defense. 

Reference Image

Image Source: mHelpDesk

mHelpDesk aims to provide only solutions a business really needs to perform at its best and scale. 

Top Features

  • Excellent reliability: mHelpDesk touts its Elastic Computing Cloud environment (Amazon EC2) to guarantee performance reliability. 

  • Enterprise-level power: The company is built to service the largest operations and help smaller businesses scale easily.

  • Customize job fields: Tailor a job’s tasks to your company’s offerings and quickly transfer the correct data to an invoice. 

  • Superior mobile app: Reviewers rave about the app’s design, ease of use, and comprehensive functionality.

Downsides to Consider

Reviewers note both the software and customer service response times are slow. 

Pricing

mHelpDesk does not publish pricing. Interested companies must request a demo and a quote.

How does mHelpDesk compare to FieldRoutes?

The following table compares the differences between mHelpDesk and FieldRoutes.

FieldRoutes

mHelpDek

Best Feature

Scaling to business needs

Mobile app

Limitations

Initial learning curve

Slow product updates

Customer Service

Highly rated

Highly rated

Alternative #7: Service Autopilot

Service Autopilot offers field service software designed to increase efficiency for lawn care and landscaping professionals, with a secondary focus on pest control, pool cleaning, and snow removal. 

Reference Image

Image Source: Service Autopilot

The company focuses on streamlining day-to-day operations for its clients, empowering them to easily control and monitor service delivery, scheduling, billing, and client management. 

Top Features

  • Scheduling: Keep your job board filled up with just a few clicks.

  • CRM: Personalize customer service with easy access to job history, quotes, and other vital information.

  • Automations: Automate daily tasks, from managing email campaigns to sending invoices and payment reminders.

  • Reporting: Schedule weekly and monthly reports to gain insight on new opportunities to improve profitability.

Downsides to Consider

ServiceAutopilot charges extra for premium add-ons, such as email integration, QuickBooks two-way sync, and a customer portal. Fees for these popular tools run up the subscription cost.

Pricing

Service Autopilot offers three plans:

  • Startup: $49 per month for one user, in addition to $97 startup fee

  • Pro: $119 per month for one user, in addition to $199 startup fee

  • Pro Plus: $309 per month for one user, in addition to $399 startup fee

Service Autopilot bases its pricing on annual subscription rates. Additional office users cost $29 per month, and additional mobile users cost $19 per month. Each plan includes different features, so review them closely.

How does Service Autopilot compare to FieldRoutes?

The following table compares the differences between Service Autopilot and FieldRoutes.

FieldRoutes

Service Autopilot

Best Feature

Scaling to business needs

Automation

Limitations

Initial learning curve

Per-user pricing

Customer Service

Highly rated

Mixed reviews

Alternative #8: Housecall Pro

Housecall Pro provides business management software for home service professionals of all sizes. The software provides tools for streamlining job schedules, dispatching, and invoicing.

Reference Image

Image Source: Housecall Pro

Housecall Pro boasts a strong reputation, based on 3,000 Capterra reviews alone. The company claims it’s trusted by more than 30,000 home service companies. 

Top Features

  • Online booking: Allows customers to book services at their convenience.

  • Invoicing: Helps contractors get paid faster with one-click digital invoicing, automated reminders, and QuickBooks integration.

  • Reporting: Personalized dashboards and custom reports improve business operations and insights.

  • Proposal builder: Quickly builds estimates to help inform customers and close more sales.

Downsides to Consider

Reviewers mention high cost, which increases as they add new users. Housecall Pro may perform well for small businesses, but larger companies may require additional functionality.

Pricing

Housecall Pro offers three plans (if billed annually) and a free trial:

  • Trial: Free for 14 days

  • Basic: $49 per month for one user

  • Essentials: $129 per month for up to five users

  • Max: Custom pricing for up to 1,000 users; quote available on request

Each plan includes different features, so review closely. 

How does Housecall Pro compare to FieldRoutes?

The following table compares the differences between Service Autopilot and FieldRoutes.

FieldRoutes

Housecall Pro

Best Feature

Scaling to business needs

Online booking

Limitations

Initial learning curve

Lack of customization options

Customer Service

Highly rated

Highly rated

Alternative #9: Pocomos

Pocomos caters specifically to pest control professionals. Users laud the functionality that streamlines office operations.

Reference Image

Image Source: Pocomos

Pocomos offers efficient, intuitive use with features like drag-and-drop scheduling, CRM, and built-in reporting. Reviewers note the software saves field technicians time and helps them deliver better customer service through chemical tracking, immediate invoicing, and the ability to accept mobile payments.

Top Features

  • Ease of use: Reviewers mention how user-friendly Pocomos is, requiring minimal customer support.

  • Customer service: When customer support is needed, Pocomos’ customer service shines in reviews. 

  • Door-to-door tools: Offers D2D sales tools, which help technicians generate sales.

  • Customer-based pricing: Pricing plans are based on the number of active customers instead of users.

Downsides to Consider

Pocomos matches the longevity and reputation of some of its top competitors, such as FieldRoutes. However, it serves a significantly smaller user base, suggesting that it may not work for businesses looking to scale. Reviewers ask for improvements like a more advanced mobile app and additional integrations. 

Pricing

Pocomos bases its plans on the number of active recurring customers:

  • Starter: $59 per month for up to 20 active customers

  • Small: $109 per month for 21–50 active customers

  • Medium: $189 per month for 51–300 active customers

  • Large: $225 per month for 301–500 active customers

  • Enterprise: Custom pricing for 501 or more active customers

Customers interested only in the door-to-door sales tools can reach out for a custom-priced D2D plan.

How does Pocomos compare to FieldRoutes?

The following table compares the differences between Pocomos and FieldRoutes.

FieldRoutes

Pocomos

Best Feature

Scaling to business needs

East of use

Limitations

Initial learning curve

Slow product updates

Customer Service

Highly rated

Highly rated

Alternative #10: Fieldwork

Fieldwork provides user-friendly, feature-rich software to handle all aspects of field service management, primarily for companies in lawn care, pool care, and pest control. 

Reference Image

Image Source: Fieldwork

Customers praise the mobile app’s ease of use for technicians and owners but also appreciate its features that put robust scheduling, routing, invoicing, and reporting tools at their fingertips.

Top Features

  • Visual mapping: Intelligent routing automatically finds the fastest route to optimize time and fuel expense.

  • Fast, friendly assistance: Fieldwork client reviews mention receiving immediate help resolving any issue by phone or live chat, openness to feedback, and improving the software. 

  • Flexible plans: Fieldwork’s pricing plans allow customers to pay for only the needed features.

  • User-friendly design: Customers find the software easy to understand and intuitive to use after a learning curve of a couple of months. 

Downsides to Consider

The number of bells and whistles that make the software most powerful require a couple of months to implement and master. 

Pricing

Fieldwork offers three packages based on the number of field technicians, plus a free trial. 

  • Trial: Free for 14 days

  • Startup: $59 per month for one user, plus $29 per additional user

  • Business: $79 per month for one user, plus $39 per additional user

  • Tech Pro: $99 per month for one user, plus $49 per additional user

Office staff do not count as users. Each plan includes different features, so review them closely.

How does Fieldwork compare to FieldRoutes?

The following table compares the differences between Fieldwork and FieldRoutes.

FieldRoutes

Fieldwork

Best Feature

Scaling to business needs

Lowest-priced entry-level plan

Limitations

Initial learning curve

Labor-intensive implementation

Customer Service

Highly rated

Highly rated

Alternative #11: PestBoss

PestBoss services only pest control companies. The software supports the management of customer relationships, scheduling, dispatching, servicing, billing, reporting, and other fundamental operations. 

Reference Image

Image Source: PestBoss

PestBoss has the least user reviews of all the pest control software we analyzed. It claims to service large pest control companies but does not provide examples. There is only one package, priced by the number of users. 

Top Features

  • Clean interface: PestBoss layers strong functionality without any clutter. 

  • Marketing tools: Access data on a dashboard or in executive reports to power your digital outreach for greater productivity and success.

  • Comprehensive service reports: Professional, detailed reports are easy to generate and share on the job site.

  • Client users: PestBoss allows businesses to give customers their own logins at no cost.

Downsides to Consider

The single subscription model gives every user the full slate of features. You might end up paying for tools you don’t use. 

Pricing

PestBoss offers only one subscription model. It includes every feature and is priced by number of users per month. Monthly pricing starts at $79 for one user; each additional user is $41. Annual plans are discounted 20%. 

How does PestBoss compare to FieldRoutes?

The following table compares the differences between PestBoss and FieldRoutes.

FieldRoutes

PestBoss

Best Feature

Scaling to business needs

Digital marketing tools

Limitations

Initial learning curve

Single subscription model

Customer Service

Highly rated

Not yet rated

Looking for a PestPac Alternative?

The best pest control software serves your company’s specific needs so you can deliver the most professional pest control services to your customers. 

FieldRoutes, a ServiceTitan company, is the most robust pest control management software option available for small to large companies looking to build and grow. FieldRoutes streamlines both operations and marketing so pest control company owners can focus on driving their business forward.

You deserve pest control software with the right technology and best features that work as hard as you do—and one that’s just as bug-free as the buildings you maintain. 

Contact us today to schedule a free demo of FieldRoutes Pest Control Management Software.

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