Whether your business has over 100 employees or you’re running an empire of one, goal setting is important to ensure your success. If you’re not sure how t...
Whether your business has over 100 employees or you’re running an empire of one, goal setting is important to ensure your success. If you’re not sure how to do this, SMART goals are a great way to get started. SMART is an acronym that stands for Specific, Measurable, Attainable, Relevant, and Time-bound goals. The purpose of your goals is to make sure they are very clear and easy to understand.
Specific: This is where you are going to clearly state what you want to achieve. Make sure you include who will be involved, when it will be achieved, and what outcomes you need to see in order to determine that it is a success.
Measurable: Why do you need to measure your goals? Because measuring is going to help you understand if you’re on track to achieve them.
Attainable: Of course, your goals should be achievable. If you create unreachable goals, then you’re setting yourself up for failure.
Relevant: Your goals should relate to your overall business objectives. Make sure you consider trends in your industry as well.
Time-Bound: In order to ensure your goals actually get accomplished, you need to set a deadline as to when you would like to achieve them. This will help you stick to your plan
Specific: What exactly will you accomplish?
Measurable: How will you know when you have reached this goal?
Attainable: Is achieving this goal realistic with effort and commitment? Do you have the resources to achieve this goal? If not, how will you get them?
Relevant: Why is this goal significant to your life?
Time-Bound: When will you achieve this goal?
Exemplary customer service is king in the field service industry. It can be easy to let things slip when things get busy, but don’t forget that customer retention is good business. Customer acquisition can cost up to five times more than customer retention, so it’s worth investing in strategies that will prevent your customers from melting away when things heat up. So when the weather gets warmer and the calls flood in, ensure you and your team have the tools to make hay this summer.
Expect the unexpected. In this Checklist, we’ll go over a few actions you can take to help maintain operations during emergency situations.
Growing your business shouldn’t be this hard. Do a great job, sign up more customers, then kick back and watch the money roll in.
Finding software that meets your operational and marketing needs can be tricky. That’s where FieldRoutes comes in. Our fully integrated Marketing and Operations Suites give you the tools you need to appeal to millennials and grow your business.
If you need help improving your collections process with cutting-edge technology, contact FieldRoutes. Our experts can help you identify the solutions you need to protect your bottom line.