If you want your business to grow, you need to set goals. This will help you zero in on what matters most and focus your efforts toward achieving the growth you desire. How do you do this? By targeting key areas that promote growth. Here are some examples.
The more customers you have, the more revenue you’re going to generate. Makes sense, right? But, how do you get more customers? In the old days, print, television, and radio advertisements were essential to drive this kind of growth. Today, businesses put most of their efforts toward building an online presence and develop social media campaigns to generate consumer interest.
2.Turn Customers Into Subscribers
While it is great to add a customer to your database and have them return periodically to request service, it is far better to turn these customers into subscribers. A subscriber will provide your company with dependable income and increase the frequency of services given to your customer base. Find ways to bring new customers in on a subscription plan and reach out to your current customers in your database with compelling reasons why they should invest in a year-round plan.
3.Upgrade Your Customers
Once you’ve developed a user base of subscription customers, you can further drive your growth by setting a goal to upgrade products or services for your existing customers. When done with your customers’ needs in mind, this can be a benefit to them and fuel the growth of your company.
There are few forms of advertising as powerful as word-of-mouth. When you make customer service your growth goal, you increase this form of advertising and increase your revenue. The best way to improve the service you give your clients is to examine your team by looking at your strengths and weaknesses and by finding ways to make improvements where you’re struggling. It is easy to get lost in all the details of marketing, promotion, and general business operations, and difficult to know what is working to help your business grow. A wellconsidered growth goal lets you zero in on one piece of the puzzle and fit it into place. Before you know it, all the pieces are where they need to be.
Expert marketing for field service industries. Let FieldRoutes, a ServiceTitan company, chart your course; we will get you where you want to be.
Knowing the technical steps of making a transition from one software provider to FieldRoutes is important. But you might have other questions.
Exemplary customer service is king in the field service industry. It can be easy to let things slip when things get busy, but don’t forget that customer retention is good business. Customer acquisition can cost up to five times more than customer retention, so it’s worth investing in strategies that will prevent your customers from melting away when things heat up. So when the weather gets warmer and the calls flood in, ensure you and your team have the tools to make hay this summer.
Expect the unexpected. In this Checklist, we’ll go over a few actions you can take to help maintain operations during emergency situations.
Growing your business shouldn’t be this hard. Do a great job, sign up more customers, then kick back and watch the money roll in.
Finding software that meets your operational and marketing needs can be tricky. That’s where FieldRoutes comes in. Our fully integrated Marketing and Operations Suites give you the tools you need to appeal to millennials and grow your business.