Podcast

05: Essential Work: Protecting Public Health And The Environment With Dan Baldwin

Dan Baldwin explains how confidence and multivariate analysis make for quality professional pest management.

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Episode Overview

In this episode, Field Famous host Dr. Christopher Fasano discusses the vital role of science in pest control with Dan Baldwin, vice president of technical services for Hawx Pest Control. Together they examine the role of technical expertise and confidence in ensuring pest management businesses can live up to their promises to their clients. They also touch on making pest management more than a job and inspiring staff to give their career their all, improving the customer experience. 

Listen as Baldwin and Fasano explore:

  • 2:19 The importance of creating processes and protocols to support the organization’s needs

  • 10:27 How bringing confidence to every service enhances the quality of services by understanding the big picture

  • 21:26 The benefits of experimenting with different techniques to improve employee retention

  • 28:30 The art of delivering client satisfaction while respecting ethical and legal boundaries

  • 39:59 Finding the sweet spot between the needs of the business and the client's needs

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Jonathan Kidwell, senior officer for partnerships and development of United to Beat Malaria, tells Dr. Christopher Fasano about the organization’s vital work to eliminate malaria.

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05: Essential Work: Protecting Public Health And The Environment With Dan Baldwin

Dan Baldwin explains how confidence and multivariate analysis make for quality professional pest management.

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Hire people that are smarter than you. Learn why in this episode.

About the Show

Field fame is reached by our customers when their goals, dreams, and aspirations become reality. It’s a result of the true grit our customers dedicate to the success of their business and the solutions FieldRoutes delivers to help them along their growth journey to field-fame To reach your fame-worthy status, FieldRoutes helps: service more customers with fewer employees, easily manage your operations and payments, and grow your business.

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