Employees might make up any business' most significant expense, but they're also any business' most precious asset.
Given a labor shortage and impending technician retirements amid the other challenges facing the industry, pest control business owners must make good on hiring opportunities.
"It will take strategic decisions, strong partnerships, improved efficiencies, and, of course, a dedicated team—all going in the same direction," FieldRoutes Chief Executive Officer William Chaney writes for the 2022 Guide to Labor Savings for PCT. "That’s why finding, hiring, training, and retaining quality employees has never been more critical.
"Pest control businesses, whether they’re small, mid-market, or enterprise in scope, have partners available for this journey. FieldRoutes serves up resources such as Eguides, tips and tools, and webinars to go with powerful technology that can deliver greater efficiency and increased revenue through its Operations Suite and Marketing Suite.
FieldRoutes also supports the National Pest Management Association (NPMA) as a Gold Suppliers Club member of the Workforce Development Program (WDP). The program, whose resources include job postings, touts the advantages of employment in the pest control industry and career paths that offer significant earnings potential for qualified technicians. The program’s online toolkit features sample job descriptions and customizable recruitment brochures to aid pest control companies in attracting and retaining talented job-seekers. The program highlights the professionalism and importance of work that pest control technicians perform to protect people, their communities, and food and to improve quality of life.
FieldRoutes also helps resolve workforce issues through its sponsorship of the Professional Women in Pest Management Council (PWIPM). FieldRoutes, which supports diversity and inclusion among its core values, encourages the PWIPM Council in its efforts to ensure that women entering the industry have the information, training, and support needed to excel. The benefit for pest control companies is that an influx of talented potential employees and an easing of hiring challenges occur as more women are welcomed into the industry.
People want to work for companies that invest in the best tools and resources to enable them to do their jobs. Whether it’s billing and collections or automated communications, for customer service or intelligent routing, Cloud-based field service software can automate these processes and streamline the managing of a business.
In addition, effective marketing can not only bring in new customers but promote a company to promising candidates. That's important in conquering today's hiring challenges.
And FieldRoutes itself offers solutions for both. Its Operations Suite and Marketing Suite add efficiencies and make life easier for employees, which in turn helps with recruiting and retention of skilled technicians.
"Over the years, we’ve constantly evolved our software to help our customers meet their challenges head-on and achieve success their way by making life easier for their team and their customers," Chaney writes.
Sign up for a demo of the FieldRoutes™ Operations Suite or Marketing Suite. While supplies last, your business could qualify for a FREE NPMA job posting, a $150 value. Click to sign up for a demo
Check out PCT's Guide to Labor Savings for more:
Read the full introduction from Chaney and learn more about FieldRoutes software. Click for the full text.
See how earnings are growing in the service industry. Click for the full text.
Pest control business owners offer six ways they've improved productivity or efficiency. Click for the full text.
Measurements are vital, and incentives can reward workers. Click for the full text.
Benefits matter, but that's not all that can keep employees happy and boost their productivity. Click for the full text.
And that's not all. FieldRoutes has even more resources to guide you in finding and retaining the right people for your jobs.
You’ve been planning, assessing, and expanding to meet the needs of your business and your customers. Part of that planning process is evaluating the tools you need to make that happen. Click to download the Eguide.
The way you think about recruiting customers begins the same way as recruiting job candidates: With marketing. Click to download the Eguide.
Can your newest hire see growth potential? Are you displaying a vision for your team? Watch a webinar, Hiring And Retention Of Quality Employees, and learn more from James Manske, Owner of Elkhorn Lawn Care in Omaha, Neb., and from Mark Stewart, Strategic Account Executive for the FieldRoutes Operations Suite. Click to see the webinar.
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These 20 sample interview questions and answers give you a place to start. Tailor them to your interview process so you can hire the best pest control technicians in your service area.
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FieldRoutes and Aspire welcome field service pros to Las Vegas for IGNITE! Check back to this blog for insights, learning, and inspiration from the event!