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GorillaDesk Alternatives & Competitors

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Top 10 GorillaDesk Alternatives For Pest Control Businesses

Some of the best GorillaDesk alternatives for field service businesses are purpose-built for specific industries, while others aim to serve as many different sectors as possible. 

This variety makes it difficult for business owners to pinpoint the best option. 

Choosing the wrong one could mean losing months or even years to implementing and launching a new software-as-a-service (SaaS) solution, only to find it doesn’t live up to its promises.

In this guide, you’ll find a complete comparison between the top alternatives to GorillaDesk, including table comparisons to help streamline your decision-making.

Disclaimer: The information below is accurate as of October 30, 2023.

Alternatives to GorillaDesk: Comparison Table (With Ratings & Features)

Use the table below for a high-level understanding of GorillaDesk’s top alternatives and how they differ.

Software

Best For

Capterra Rating

G2 Rating

Main Features

FieldRoutes

Pest control, lawn, and pool care companies

4.3/5

4.4/5

Lead gen

Scheduling

Support

Jobber

Small field service businesses

4.5/5

4.4/5

Scheduling

CRM

Invoicing

PestPac

Pest control companies

3.9/5

4/5

Routing

Termite tool

Agency services

Kickserv

Small field service businesses

4.4/5

4.4/5

CRM

Reporting

Routing

Housecall Pro

Home services contractors

4.7/5

4.2/5

Scheduling

Invoicing

Payroll

Service Autopilot

Small field service businesses

4.2/5

3.9/5

Automations

Accounting

Invoicing

WorkPal

Small field service businesses

4.7/5

5/5

Client portal

Asset management

Vehicle tracking

Briostack

Pest control companies

3.9/5

2.7/5

Scheduling

Routing

Messaging

PestBoss

Pest control companies

5/5

n/a

Monitoring

Reporting

Supplier management

BigChange

Maintenance, construction, and environmental services

4.5/5

n/a

Scheduling

Invoicing

Stock allocation

Best Alternatives to GorillaDesk by Use Case

The best alternatives to GorillaDesk start with FieldRoutes. From there, most other options focus on helping small field service businesses, with a few designed specifically for pest control.

  • FieldRoutes — Best overall alternative to GorillaDesk

  • Jobber — Best for entrepreneurs seeking work-life balance

  • PestPac — Best legacy option

  • Kickserv — Best for small businesses with little technical expertise

  • Housecall Pro — Best for integrating payroll and benefits

  • Service Autopilot — Best for à la carte pricing

  • WorkPal — Best for small companies who want ease of use

  • Briostack — Best for visualizing routing alongside scheduling

  • PestBoss — Best for pest control companies who want built-in compliance

  • BigChange — Best for maintenance and environmental services

Alternative #1: FieldRoutes

FieldRoutes, a ServiceTitan company, provides field service management software to pest control, lawn, and pool care companies. FieldRoutes’ platform streamlines operations so businesses can serve more customers and spend less time on administrative tasks. 

Those results are why FieldRoutes leads the 2023 Capterra Shortlist for best pest control software.

Reference Image

Image Source: FieldRoutes

Moreover, FieldRoutes is one of the only GorillaDesk alternatives capable of supporting companies up to the enterprise level, as evidenced by multiple clients from Pest Control Technology’s top 100 list.

Top Features

  • Lead generation: Sales and marketing tools simplify acquiring and nurturing leads, capturing essential customer data to help sales reps book more jobs.

  • Scheduling and routing: Automated scheduling and routing immediately put work orders into the system, getting the right technician to the right job. 

  • Support: In-house customer support and integration support teams set FieldRoutes users up for success.

  • Real-time metrics: Interactive charts and graphs distill business data so companies can confidently and quickly make data-informed decisions.

Downsides to Consider

FieldRoutes works most effectively for pest control, lawn, and pool care companies. Other field service businesses may feel comfortable with an option more expressly built for their sector.   

Pricing

Varies based on company size; all plans are for unlimited users.

How Does FieldRoutes Compare to GorillaDesk?

FieldRoutes is the strongest alternative available to GorillaDesk. While FieldRoutes doesn’t serve as wide a range of field service industries, the ones it does serve — pest control, lawn care, pool care — enjoy enterprise-level capabilities GorillaDesk can’t match. 

GorillaDesk

FieldRoutes

Best Feature

Client management

Lead generation

Limitations

Integrations

Focus on pest control

Customer Service

Highly rated

Highly rated

Alternative #2: Jobber

Jobber is field service software for home and commercial service professionals for over 50 industries. Its web-based platform offers a comprehensive suite of features, from a CRM to an online booking system, most accessible via Jobber’s mobile app. The company has made multiple appearances on the annual Deloitte Technology Fast 500™ Rankings for North America list.

Reference Image

Image Source: Jobber

Website messaging such as “Take back your time” appeals to entrepreneurs and small business owners seeking work-life balance as much as operational efficiency. That’s reflected by Jobber’s plans, which top out at 15 users. 

Top Features

  • Job scheduling: Service contractors can smoothly schedule jobs and dispatch the right technician at the right time. They can also create recurring jobs, send automated reminders, and track job progress in real time.

  • Customer management: Business owners can track customer contact information, service history, and preferences.

  • Quoting and invoicing: Businesses can easily create and send professional quotes and invoices to customers thanks to included templates, then process them with online payments.

  • Time tracking and GPS tracking: Tracking technician time and location improves efficiency, reduces costs, and prevents fraud.

Downsides to Consider

Jobber’s largest plan maxes out at 15 users, making Jobber best suited to small service businesses who want to run tight operations at their current scale. 

Pricing

Jobber offers three plans:

  • Core: $69 per month for one user

  • Pro: $169 per month for up to five users

  • Grow: $349 per month for up to 15 users

Each plan includes different features, so review closely. Discount available for annual plans.

How Does Jobber Compare to GorillaDesk?

Jobber and GorillaDesk are similar software. The most significant difference is pricing, with GorillaDesk charging by the route.

GorillaDesk

Jobber

Best Feature

Client management

Job scheduling

Limitations

Integrations

Ease of setup

Customer Service

Highly rated

Highly rated

Alternative #3: PestPac by WorkWave

PestPac is pest control software from WorkWave, which also provides field service software to lawn care, janitorial, and security contractors. PestPac’s platform encompasses office and field service operations, including marketing and reporting. The company made the 2023 Capterra Shortlist for best pest control software.

Reference Image

Image Source: PestPac

Additionally, PestPac’s RouteOp technology is among the best in the industry, saving customers up to 30% on fuel costs and drive time. An online ROI calculator helps customers estimate what they’d save by using RouteOp.

Top Features

  • Routing: RouteOp helps pest control companies complete 21% more jobs per technician.

  • Cloud-based: Customers modernize their operations and enhance their security simultaneously.

  • Termite tool: Specialized software with Sentricon integration streamlines termite inspection and service. 

  • Agency services: An in-house team helps customers develop digital marketing and lead generation campaigns.

Downsides to Consider

PestPac’s place on the 2023 Capterra Shortlist for pest control software is puzzling given its reviews, pushing it near the bottom on Capterra’s and G2’s overall rankings. Reviewers voice frustration with PestPac’s functionality, customer service, and overall value. 

Pricing

PestPac doesn’t publish pricing on its website. It offers two plans:

  • PestPac, a full version of the software for commercial and residential businesses who want to scale

  • PestPac Lite, a simplified version designed for primarily residential businesses that maxes out at 15 licenses

PestPac also offers a supplier discount program where customers earn up to 5% rebate savings on all supplies.

How Does PestPac Compare to GorillaDesk?

PestPac may offer more specialization for pest control, lawn care, and similar field services, but overall, GorillaDesk appears to offer better customer experience and value.

GorillaDesk

PestPac

Best Feature

Client management

Routing

Limitations

Integrations

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #4: Kickserv

Kickserv is field service software for a wide range of service businesses, including HVAC, landscaping, and pest control. The software helps contractors improve their operations and communication with features such as estimating, invoicing, and customer messaging.

Reference Image

Image Source: KickServ

Kickserv ranks No. 5 on G2’s list of the 20 easiest-to-use field service software, which speaks to its user-friendly design. This primarily benefits small field service businesses that need a product that sets up quickly and with minimal technical expertise.

Top Features

  • Customer communication: Reviews mention how easy Kickserv makes sending email and text notifications to customers.

  • Reporting: Kickserv also gets kudos from customers for how well it tracks key performance indicators, such as average job time. 

  • Online signatures: Digital customer signatures move small businesses away from paper onto an online system where everything is trackable. Technicians can scan customers’ credit cards to collect payment before leaving a job.

  • Route optimization: Users ensure the right technician goes to the right job as efficiently as possible.

Downsides to Consider

As G2 notes, Kickserv’s client base is more than 80% small business, and the rest is midsize. This is consistent with reviews that mention loving the software but ultimately passing or moving on from it for something more aligned with the needs of a larger company. 

Pricing

KickServ offers five plans:

  • Free: free plan for up to two users

  • Lite: $59 per month for up to five users

  • Standard: $119 per month for up to 10 users

  • Business: $199 per month for up to 20 users

  • Premium: $299 per month for unlimited users

Each plan includes different features, so review closely. Discount available for annual plans.

How Does Kickserv Compare to GorillaDesk?

Kickserv and GorillaDesk have plenty in common, including hundreds of user reviews. GorillaDesk has the edge, however, with overall review ratings several decimal points higher.

GorillaDesk

Kickserv

Best Feature

Client management

Client communication

Limitations

Integrations

Mobile app reliability

Customer Service

Highly rated

Highly rated

Alternative #5: Housecall Pro

Housecall Pro is business management software for field service and home service professionals. It combines tools such as scheduling, dispatching, and invoicing to help contractors streamline their work, from garage door installers to pest control technicians.

Reference Image

Image Source: Housecall Pro

Housecall Pro claims it’s trusted by more than 30,000 home service companies. Its number of reviews backs that up, with Capterra nearing 3,000 reviews alone.

Top Features

  • Scheduling: Reviewers call out how much they love Housecall Pro’s scheduling, which combines drag-and-drop scheduling and an online calendar that helps customers book appointments.

  • Invoicing: Creating and sending invoices is easy out of the box. So is batch invoicing and sending payment reminders.  

  • Recurring service plans: A built-in service agreement program helps contractors sell more profitably from the start. 

  • Payroll: Besides paying employees using Housecall Pro, business owners can manage their benefits through SimplyInsured.  

Downsides to Consider

Like several other companies on this list, Housecall Pro performs well for small businesses. But for enterprises — or companies who aspire to become one — Housecall Pro likely won’t meet their needs.

Pricing

Housecall Pro offers three plans:

  • Basic: $65 per month for one user

  • Essentials: $169 per month for up to five users

  • Max: custom pricing for up to 1,000 users

Each plan includes different features, so review closely. Discount available for annual plans.

How Does Housecall Pro Compare to GorillaDesk?

Housecall Pro and GorillaDesk both have strong track records of meeting the needs of small field service businesses. Deciding between them may come down to which feels more aligned with your company culture and values.

GorillaDesk

Housecall Pro

Best Feature

Client management

Scheduling

Limitations

Integrations

Customization

Customer Service

Highly rated

Highly rated

Alternative #6: Service Autopilot

Service Autopilot is service business software that promises to automate everything. That’s most true of its Pro Plan, which includes Automations. 

Think of Automations as a toolbox to automate workflows, such as upselling popular services via email or text.

Reference Image

Image Source: Service Autopilot

Service Autopilot rounds out its platform with the tools you’d expect from a modern field service software provider, such as scheduling, invoicing, and estimating.

Top Features

  • Automations: Automations strives to make daily tasks set and forget, from managing email campaigns to sending payment reminders.

  • QuickBooks integration: Two-way syncing with QuickBooks Desktop and QuickBooks Online reduces data entry.

  • Invoicing: Invoices go out anytime, from anywhere, with one click.

  • Reporting: Weekly and monthly reports surface opportunities to improve profitability. 

Downsides to Consider

Service Pilot’s pricing structure feels like it nickel-and-dimes customers, presenting a monthly cost (that’s based on annual pricing) followed by add-on fees, from setup to additional users. Moreover, a website full of stock images and generic illustrations doesn’t inspire confidence.

Pricing

Service Autopilot offers three plans:

  • Startup: $49 per month for one user

  • Pro: $119 per month for one user

  • Pro Plus: $309 per month for one user

Service Autopilot bases its pricing on annual subscription rates. Additional office users cost $29 per month, and additional mobile users cost $19 per month. Other fees apply, too. Each plan includes different features, so review closely. 

How Does Service Autopilot Compare to GorillaDesk?

Service Autopilot has a ways to go before it rivals a field service provider like GorillaDesk. 

The most concerning part is the inconsistency in user reviews around using the software. While some customers glow about their user experience, others voice frustration over a steep learning curve.  

GorillaDesk

Service Autopilot

Best Feature

Client management

Automations

Limitations

Integrations

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #7: WorkPal

WorkPal is a job management software provider based in the United Kingdom that’s establishing a presence in the American market. 

WorkPal serves a wide range of field businesses, helping them align and automate workflows between office teams and their mobile workforces.

Reference Image

Image Source: WorkPal

This focus on workflow management earned WorkPal a “Best Ease of Use” distinction from Capterra. 

Top Features

  • Client portal: Customers feel involved throughout each job thanks to real-time updates and instant reporting.

  • Asset management: Barcode and QR code scanning to better track, service, and maintain fixed on-site assets.  

  • Task and parts management: Job progress tracking helps office and field teams coordinate to get jobs done quicker so you can bill faster.

  • Vehicle tracking: Tools like location alerts, journey history, and even speeding reports enhance fleet management and maintenance.

Downsides to Consider

WorkPal has positive reviews, but it doesn’t have the track record other options on this list do, at least not in the U.S. Companies who want a more proven option will likely favor a different provider.

Pricing

WorkPal offers three plans:

  • Apprentice: £30 per user per month

  • Pro: £40 per user per month

  • Bundles: custom pricing

WorkPal does not currently list pricing in American dollars. Each plan includes different features, so review closely. Discount available for annual plans.

How Does WorkPal Compare to GorillaDesk?

WorkPal shows promise, but it’s not as smooth out of the box as GorillaDesk. Also, like other options on this list, WorkPal caters more toward small companies than large ones with more complex needs.

GorillaDesk

WorkPal

Best Feature

Client management

Workflow management

Limitations

Integrations

Flexibility

Customer Service

Highly rated

Highly rated

Alternative #8: Briostack

Briostack is all-in-one residential and commercial pest control software trusted by more than 3,700 companies. Its platform promises to automate scheduling and routing, streamline customer communications, and simplify invoicing and billing. 

Reference Image

Image Source: Briostack

Scheduling and routing are Briostack’s strongest selling points. Tools such as automated scheduling and custom appointment sequencing make managing your calendar flexible and customizable. 

Schedule updates at the office sync with technicians’ mobile devices in the field via their iPhone iOS or Android mobile apps. 

Top Features

  • Dashboard: Reviewers praise Briostack’s dashboard for its easy-to-use design and how well it surfaces business insights.

  • Scheduling: Color-coded appointment locations visualize job schedules next to an appointment calendar.  

  • Routing: Real-time route optimizations continuously update drivers with turn-by-turn directions.

  • Bulk rescheduling and SMS messaging: Customers stay in the loop about schedule updates.

Downsides to Consider

Briostack is among this list's lowest- and least-reviewed options. What reviews there are give the impression of software that overpromises and underdelivers — and ties customers to a long-term contract.

Pricing

Briostack does not publish pricing on its website.

How Does Briostack Compare to GorillaDesk?

Briostack may have an edge regarding larger customers or those who want software expressly built for pest control. But overall, GorillaDesk is the superior option.

GorillaDesk

Briostack

Best Feature

Client management

Scheduling

Limitations

Integrations

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #9: PestBoss

PestBoss is turnkey business management software designed from the ground up for pest control businesses. 

The company reinforces that message by pointing to its many certifications and recommendations from professional pest control organizations, from Green Shield to the IPM Institute.

Reference Image

Image Source: PestBoss

PestBoss’s emphasis on industry affiliations appeals to business owners who want software that’s compliant with oft-changing standards and safety regulations. 

Top Features

  • Monitoring and device tracking: Data captured from on-site equipment turns into actionable reports, such as heat maps of pest activity.

  • Service reports: Technicians build customer trust by providing full-transparency reports covering everything from work performed to materials used.

  • Marketing services: PestBoss’s in-house team helps customers succeed with digital marketing strategies such as local SEO and social media.

  • Supplier management: PestBoss’s CRM manages suppliers alongside leads, simplifying materials and asset management.

Downsides to Consider

At the time of publishing, PestBoss had only one review between software review sites G2 and Capterra, making it one of the least proven alternatives to GorillaDesk.

Pricing

PestBoss starts at $74 per user per month. Discount available for annual plans.

How Does PestBoss Compare to GorillaDesk?

PestBoss will intrigue plenty of customers, especially pest control company owners who want something 1) built specifically for them and 2) that can support a midsize or enterprise operation. But until PestBoss shows more social proof, it’s hard to recommend over GorillaDesk.

GorillaDesk

PestBoss

Best Feature

Client management

Monitoring and reporting

Limitations

Integrations

Track record

Customer Service

Highly rated

Highly rated

Alternative #10: BigChange

BigChange is an all-in-one job management system for industries with mobile workforces. Like WorkPal, BigChange is a United Kingdom-based software company that looks to be ramping up its presence in the U.S. 

Reference Image

Image Source: BigChange

Although BigChange presents itself as a software solution fit for all field service businesses, its content and messaging seem oriented toward maintenance, construction, and environmental service companies.

Top Features

  • Intelligent scheduling: BigChange’s uses real-time information, such as technician location and vehicle type, to optimize job scheduling.

  • Stock allocation: Real-time tracking of parts, materials, and equipment shows what’s available, then allocates available assets to jobs and contracts.

  • Invoicing: Field technicians can capture e-signatures to prove service or delivery and then immediately issue an invoice. 

  • Service reminders: Branded reminders enhance customer experience while reinforcing clients’ brands.

Downsides to Consider

Like WorkPal, BigChange is a British company looking for a foothold in the American market. It still needs to prove and differentiate itself from a strong slate of competitors.

Pricing

BigChange lists two plan options:

  • Journeywatch: $19 per vehicle per month

  • Jobwatch: $149.95 per office or mobile user per month

Each plan includes different features, so review closely. BigChange also offers a downloadable price list and savings calculator on its website.

How Does BigChange Compare to GorillaDesk?

BigChange isn’t as proven as GorillaDesk, nor does it offer the flexibility to work for as broad a range of industries. 

GorillaDesk

BigChange

Best Feature

Client management

Scheduling

Limitations

Integrations

Flexibility

Customer Service

Highly rated

Highly rated

Looking for a GorillaDesk Alternative?

GorillaDesk is a solid choice for small field service companies that want to modernize their operations and maximize profitability at their current size. 

But for midsize and enterprise companies — or small pest control companies who plan to become one — GorillaDesk and most of its competitors won’t be able to support their scale.

FieldRoutes, a ServiceTitan company, is the strongest pest control management software option available for these companies. With a platform able to streamline operations and marketing, FieldRoutes gives pest control company owners time to focus on strategic business growth.

See how FieldRoutes works with a free demo.

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