Beau Sinyard was dropping off recycling when it happened again.
A stranger looked up, recognized the face, and said the line. The same seven words that followed him through middle school, through pharmacy school in Athens, through stints in Atlanta and in Savannah before the pull of Southwest Georgia finally brought him home for good.
"If you've got bugs, call my daddy."
He was 3 years old in those first commercials. He's 33 now.
"When you meet someone from Albany and you bring up Adams," Sinyard said, "they will look at you and say it."
That kind of brand recognition takes decades and a particular kind of belief that what you're doing is worth showing the world. Bodine Sinyard bought Adams Exterminators in January 1994 from J.D. Adams, who had built the company from a single office in Albany, Georgia, since 1971.
Within months, remnants of Tropical Storm Alberto triggered deadly and devastating flooding of the Flint River. The introduction to the pest control business, with termite guarantees Adams was responsible for honoring, was brutal for a man who'd spent his career in banking.
Sinyard honored every one of them.
"He kept being honest, doing the next right thing," Beau Sinyard said of his father. "And by the grace of God, we just kept growing year after year."
That was the inheritance the three Sinyard brothers received. Not just a company, but a way of running one.
Bridges Sinyard worked on Capitol Hill with Georgia Sen. Saxby Chambliss before deciding he'd rather be home in rural Georgia. Stuart Sinyard studied agribusiness and entomology at UGA and came back to build Adams' commercial division and moisture control operations from scratch. Beau Sinyard earned his PharmD, worked as a pharmacist, and had that same churning feeling.
"There was something in my stomach," Beau Sinyard said. "Home is home."
He joined Adams Exterminators in July 2020, a few months after COVID had settled in for good. The company was navigating outside-only service protocols, honoring payment arrangements for customers who'd lost jobs, and still finding a way to grow. Beau spent two years collecting termite renewals from customers who hadn't paid in two or three years.
Not chasing them, but working with them.
"We told them, 'We're going to work with you. We know you lost your job. We know this is a global pandemic,'" he said. "And for our guys to still get that steady paycheck was incredible. We were so fortunate."
Today Adams operates eight brick-and-mortar locations across Georgia (seven) and Florida (one) and they provide service in southeast Alabama, covering 53 counties. Three of those offices have opened since 2020, including a Tallahassee location April 1, 2026. Given the company’s location smack-dab in the middle of Southeastern Conference football country, consider Adams Exterminators a pest control powerhouse.
At the heart of Adams Exterminators is how the company serves its customers and how the company treats its employees.
"We love our people, our people love our customers," Sinyard said. "And that's what makes us unique."
Adams pays its pest control technicians on production, not by the hour. Whatever they service in a month, they earn a percentage. They don't get paid until the customer pays for their service.
That structure changes what a route looks like. Technicians average 16 customer visits per day, Sinyard said, compared to 10 at hourly operations. They're not waiting on an office scheduler to build their calendar. Each tech's customer base auto-populates in the FieldRoutes mobile app — every account they're responsible for that month, visible on their phone. They reach out to customers proactively, move appointments as needed, and manage their own schedule from the field.
"They can't feed their family until you pay your bills," Sinyard said. "So it works incredibly well."
The same tech shows up at the same house every month, or every quarter. Year after year. Knows the dog. Brings dog treats. Knows where the hidden key is.
That continuity is what turns a pest control subscription into something that feels more like a relationship. Adams doesn't have a single location under 4.9 stars on Google. The Albany office is approaching 4,000 reviews.
The family has a clear-eyed view of what happens when companies their size start to lose that, and they strive to keep that same individualized, family-centered focus they’ve had since 1971.
"There are companies that get to around our size that start to crumble because they lose that hometown family appeal," Sinyard said. "They got too big for their britches, as we say in Southwest Georgia."
What keeps Adams grounded, Sinyard said, isn't a policy. It's the people they hire and the way they treat them.
Every employee who has been with the company at least a year hops in their truck mid-May and heads to Panama City Beach for the weekend. That means dinner Friday night at Captain Anderson's, with deep sea fishing or golf and cash prizes on Saturday. Adams rented 18 condominiums on the beach for the 2026 trip.
"My dad's been doing that since 1994," Sinyard said. "That was very special back then when we had a team of eight, but it's more special today and more of a financial burden. It's worth every penny because our guys get to get to know each other on a more personal basis."
Adams also treats its employees to a Labor Day bonus and to a Christmas party at a country club with spouses or significant others invited.
"Our people that have been here for a while will say, 'You chose the right company,'" Sinyard said. "'They will take care of you. They will have your back. As long as you do the next right thing every day, they will take care of you.'"
Adams moved to FieldRoutes in January 2024, and the platform has had to keep pace with a thriving company that doesn't sit still.
FieldRoutes helps facilitate Adams Exterminator’s preferred MO. Trigger Rules fire automatically as accounts age, texting customers a payment link before a balance has time to grow. The mobile app gives every tech their full month of accounts in one place, allowing them to schedule, reschedule, confirm service, and manage routes without touching a desktop.
Adams Exterminators’ revenue has doubled since 2019, and Sinyard said accounts receivables today are the lowest they've been since then.
The relationship with FieldRoutes, Sinyard said, is one where the company feels heard.
“It makes us feel like we're valued," he said.
That matters to a family that built 30 years on the same premise, that the people you work with know you and stand behind what they tell you.
Bodine Sinyard is 71. He still signs the checks. His grandchildren, all seven, are in the commercials now, standing in the frame with him and his wife while the next generation learns what it means to put your face on something and stand behind it.
In Albany, they already know the line.
