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Top 11 Fieldwork Alternatives & Competitors

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Top 11 Fieldwork Alternatives & Competitors

Some of the best Fieldwork alternatives for field service businesses optimize workflows and enhance communication, while others are designed to elevate the customer experience. The top platforms offer an all-in-one solution to help companies streamline operations and grow their businesses with efficiency.

In this guide, you’ll find a complete comparison between 11 Fieldwork alternatives, providing you with key information to make an informed decision that best fits your business needs.

Disclaimer: The information below is accurate as of Nov. 20, 2023.

Alternatives to Fieldwork: Comparison Table (With Ratings & Features)

The table below includes a high-level examination of top alternatives to Fieldwork and their most recent online ratings.

Software

Best For

Capterra Rating

G2 Rating

Main Features

FieldRoutes

Lawn care, pest control, pool service

4.3/5

4.4/5

Lead generation 

Scheduling

Support

Jobber

Small field service businesses

4.5/5

4.4/5

Online booking

CRM

Invoicing

GorillaDesk

Small field service businesses

4.8/5

4.9/5

Client management

Scheduling

Invoicing

KickServ

Small field service businesses

4.4/5

4.4/5

Customer Center

Job tracking

Routing

BigChange

Building maintenance, construction, and environmental services

4.5/5

n/a

Scheduling

Customer portal

Job costing

WorkPal

Small field service businesses

4.7/5

5.0/5

Client portal

Asset management

Vehicle tracking

Housecall Pro

Home service contractors

4.7/5

4.2/5

Online booking

Proposals

Reporting

Service Autopilot

Small to large field service companies

4.2/5

3.9/5

Scheduling

CRM

Reporting

PestPac

Large pest control companies

3.9/5

4.1/5

Routing

Termite tool

Agency services

Briostack

Pest control companies

3.8/5

2.7/5

Scheduling

Routing

Messaging

iGEO ERP

Pest control companies

4.8/5

n/a

Invoicing

Dispatch

CRM

Best Alternatives to Fieldwork by Use Case

FieldRoutes is the best overall alternative to Fieldwork, due to the range of features and scalability. See below for a breakdown of additional solutions for pest control companies. 

Each Fieldwork alternative has its benefits and limitations. Read on to learn more about each software.

Alternative #1: FieldRoutes

FieldRoutes, a ServiceTitan company, provides all-in-one commercial and residential field service management software for pest control, lawn care, landscaping, and pool care companies. FieldRoutes’ cloud-based platform optimizes workflows, streamlines processes, and enhances customer management. Due to these capabilities, FieldRoutes tops the  2023 Capterra Shortlist for best pest control software.

Reference Image

Image Source: FieldRoutes

FieldRoutes scales to the size of the company—from small mom-and-pop shops to large enterprises. Multiple clients on Pest Control Technology’s top 100 list utilize FieldRoutes, showing it’s a trusted resource that leading companies rely on to streamline operations and grow their businesses.

Top Features

  • Lead generation: Capture customer data at every sales funnel stage to nurture relationships and drive future sales opportunities.

  • Scheduling: FieldRoutes’ scheduling software simplifies workflows and customer interactions. From initial calls to work orders to invoices to repeat business, FieldRoutes tracks the customer journey from start to finish.

  • Support: In-house integrations and customer support ensure users are always set up for success. Users also gain access to a knowledge base providing helpful tips and tricks for getting the most out of the software. 

  • Reporting: Real-time metrics help business owners make data-driven decisions to boost business performance and supercharge revenue.

Downsides to Consider

FieldRoutes works best for pest control companies who want to take ownership of their operations from end to end. It’s unlikely that those who prefer to outsource their operations won’t realize the full potential of the FieldRoutes platform.  

Pricing

Pricing varies based on company size. All FieldRoutes’ plans accommodate unlimited users.

How Does FieldRoutes Compare to Fieldwork?

FieldRoutes is the best alternative to Fieldwork. The all-in-one solution provides the right features, capabilities, and scalability for pest control, lawn care, and pool care companies of all sizes.

Fieldwork

FieldRoutes

Best Feature

Customer support

Scaling to business needs

Limitations

Integration

Initial learning curve

Customer Service

Highly rated

Highly rated

Alternative #2: Jobber

Jobber’s field service business management software is used by small home service companies in over 50 industries.

Reference Image

Image Source: Jobber

Designed with simple, cloud-based functionality, Jobber optimizes workflows, enhances customer management, and simplifies invoicing.

Top Features

  • Scheduling: Functionality includes setting recurring jobs, triggering automatic reminders, and tracking progress in real time.

  • Customer management: Business owners can track customer contact information, service history, and preferences. 

  • Templates: Create professional, branded quotes and invoices using pre-built templates.

  • Technician tracking: Track technician time and location to improve efficiency from the office or the job site.

Downsides to Consider

Jobber’s highest-level plan caps at 15 users, which includes administrators and technicians. Less expensive options are available but at significantly lower service provisions. 

Pricing

Jobber has three plans:

  • Core: $69 per month for one user + $29/each additional user

  • Pro: $169 per month for up to five users + $29/each additional user

  • Grow: $349 per month for up to 15 users + $29/each additional user

How Does Jobber Compare to FieldRoutes?

Jobber offers some of the same functionality as FieldRoutes, but at a higher price point. Companies with more than 15 workers or with aspirations to expand will find they quickly outgrow Jobber.

FieldRoutes

Jobber

Best Feature

Scaling to business needs

Online booking

Limitations

Initial learning curve

Per-user pricing

Customer Service

Highly rated

Highly rated

Alternative #3: GorillaDesk

GorillaDesk is a comprehensive field service software for scheduling, invoicing, and automation. Initially designed for pest control, lawn care, and pool service, it remains best suited for those industries. 

Reference Image

Image Source: GorillaDesk

GorillaDesk consistently receives strong customer reviews for ease of use, bringing together sales, office management, field operations, and customer experience under one app. GorillaDesk is best suited for smaller field service businesses looking to simplify scheduling, invoicing, and automation under one app.

Top Features

  • Client management: GorillaDesk allows for easy dialogue with clients between its CRM and customer portal. A personalized account history of every job simplifies communication.

  • Routing: Service technicians can consider details such as current job status, travel times, and locations when updating the daily schedule. 

  • Ease of setup: Customer reviews report minimal time requirements for getting the system off the ground and into use.

  • Appointment confirmations: Reduce the number of no-shows that technicians encounter with confirmed scheduling options.

Downsides to Consider

GorillaDesk is as close to an out-of-the-box software as the market offers, but it will struggle to meet the needs of midsize and large companies. Recent reviews expressed frustration with how many clicks it takes to get to the right place.

Pricing

GorillaDesk’s pricing is based on the number of routes.

  • Basic starts at $49 per month for one route

  • Pro starts at $99 per month for one route

A slider on the pricing page updates the cost as potential customers add routes. Plans for 75 or more routes require a call. 

How Does GorillaDesk Compare to FieldRoutes?

GorillaDesk and FieldRoutes offer similar features. While GorillaDesk markets itself to a much wider variety of field service industries, FieldRoutes is explicitly built for pest control, lawn care, and pool care with a much better ability to scale. 

FieldRoutes

GorillaDesk

Best Feature

Scaling to business needs

Client management

Limitations

Initial learning curve

Limited integrations

Customer Service

Highly rated

Highly rated

Alternative #4: KickServ

KickServ is a field service management software designed for HVAC, landscaping, pest control, and other service businesses. Fully integrated with QuickBooks, it helps companies improve communications, operations, estimating, and invoicing.

Reference Image

Image Source: Kickserv

Kickserv ranks fifth on G2’s list of Top 20 Easiest to Use Field Service Management Software systems, showing its highest scores among small businesses. KickServ is a top option for small businesses with 25 or fewer employees looking to automate for the first time.

Top Features

  • Field service scheduling: Offers one-click scheduling and calendar views to track real-time expenses, changes, and customer-specific details.

  • Customer communications: Customers can access a portal to request service, view progress, and pay invoices. Automated communication also makes messaging simple.

  • GPS routing: Field techs can navigate to jobs through in-app routing.

  • Invoicing: Reports can be filed from the field to expedite invoicing while providing various payment options. All of this information is stored in a customer’s personal history. 

Downsides to Consider

This platform was designed specifically for small businesses and does not show a history beyond 20 to 25 users, limiting the scalability that even mid-sized companies require. User feedback has reported that functionality can be sluggish, causing credit card payments and data input issues. Also, static forms do not allow for personalization.

Pricing

Flat rates of:

  • Free for one or two users

  • Lite: $59 per month for five users

  • Standard: $119 per month for 10 users

  • Business: $199 per month for 20 users

  • Premium: $299 per month for unlimited users

Discounts are available for annual plans.

How Does KickServ Compare to FieldRoutes?

KickServ does not scale with clients as they grow. KickServ’s strengths lie in its ability to support small businesses. 

FieldRoutes

KickServ

Best Feature

Scaling to business needs

Customer Center

Limitations

Initial learning curve

Lack of customization

Customer Service

Highly rated

Highly rated

Alternative #5: BigChange

BigChange is a software company based in the United Kingdom that is beginning to market its product in the United States. BigChange’s job management system is designed for industries with mobile workforces.

Reference Image

Image Source: BigChange

Designed as an all-in-one platform for building maintenance, facilities management, plumbing, heating, electrical contracting, and similar fields, BigChange can adapt to other industries as well. 

Top Features

  • Job scheduling: BigChange uses a technician’s location and current job status to update future job statuses in real time.

  • Stock allocation: The software checks the availability and location of parts and equipment in real time. As a result, stock can be directly allocated to jobs.

  • Invoicing: Proof of service and delivery are captured via retail POS, enabling invoices to go out instantly.

  • Job cards and certificates: The system automatically generates branded documents ready to share with customers through email. 

Downsides to Consider

User reviews report slow functionality and the inability to integrate the BigChange platform into commonly used bookkeeping systems. 

Pricing

There are three pricing levels:

  • Journeywatch: $19 per vehicle per month.

  • Jobwatch: $99 per office or mobile user per month. 

  • Jobwatchplus: $124 per mobile user per month.

How Does BigChange Compare to FieldRoutes?

BigChange lacks the all-in-one capabilities of comprehensive software like FieldRoutes.

FieldRoutes

BigChange

Best Feature

Scaling to business needs

Scheduling

Limitations

Initial learning curve

Integration limitations

Customer Service

Highly rated

Highly rated

Alternative #6: WorkPal

WorkPal is a field service management software option based in the United Kingdom. It offers a broad range of features designed to appeal to any company with field-based operations. 

WorkPal received Best Ease of Use recognition from Capterra in 2022 based on how its automated workflow management aligns offices and mobile teams. WorkPal is designed in a general way to fit the needs of a wide range of smaller, service-based businesses. 

Reference Image

Image Source: WorkPal

Top Features

  • Form builder: WorkPal’s form builder system allows users to design and build their own custom digital forms. 

  • Task and parts management: Track service teams, list jobs to be completed, and manage inventory.

  • Quote management: Access the history of similar jobs to help lessen the time it takes to submit a proposal. 

  • Invoicing: Stay on top of budgets by maintaining a real-time cost history that takes assets and KPIs into account.

Downsides to Consider

There are bugs still to be worked out, as customer reviews report glitches and delays. Customers also reported the need to develop workarounds for some generated reports.

Pricing

WorkPal offers two pricing options:

  • Apprentice: £30 per month per user

  • Pro: £40 per month per user

  • Bundles: custom pricing

Slight discounts are available for annual billing.

How Does WorkPal Compare to FieldRoutes?

WorkPal is a popular software in Great Britain but has yet to take off in other countries. Its functionality lends itself more to smaller companies more than large ones with complex processes. 

FieldRoutes

WorkPal

Best Feature

Scaling to business needs

Workflow management

Limitations

Initial learning curve

Flexibility 

Customer Service

Highly rated

Highly rated

Alternative #7: Housecall Pro

Housecall Pro is a business management software app designed for field service and home service providers. Its client base includes more than 30,000 companies across the plumbing, electrical, HVAC, housekeeping, and other industries.

Reference Image

Image Source: Housecall Pro

Top Features

  • Scheduling: Manage new and recurring jobs through an organized calendar that connects directly with field agents.

  • Dispatching: Know when technicians are free and where they are to maximize travel time. 

  • Invoicing: Digital invoices include auto reminders for customers and integration with QuickBooks. 

  • Payroll: An integration with SimpleInsured allows business owners to manage both payroll and benefits. 

Downsides to Consider

The price point for Housecall Pro is steep compared to competitors. User reviews also report a lack of customization and branding opportunities. 

Pricing

Housecall Pro offers three plans:

  • Basic: $65 per month for one user 

  • Essentials: $169 per month for five users

  • Max: Custom pricing for up to 1,000 users

How Does Housecall Pro Compare to FieldRoutes?

Housecall Pro is a costly though solid option for smaller businesses looking to automate for the first time. However, it doesn't offer the same scalability as FieldRoutes.

FieldRoutes

Housecall Pro

Best Feature

Scaling to business needs

Scheduling

Limitations

Initial learning curve

Customization

Customer Service

Highly rated

Highly rated

Alternative #8: Service Autopilot

Service Autopilot is a web-based app that promotes automation capabilities to various industries, including lawn care, pest control, snow removal, and pool cleaning. Users can manage clients, work orders, and billing more efficiently from a single software hub.

Reference Image

Image Source: Service Autopilot

Based on users selecting functionality from a buffet of options, it allows for improved day-to-day operations and service delivery. Service Autopilot is a good option for smaller companies who just need the basic plan or larger companies willing to invest in the Pro Plus benefits.

Top Features

  • Scheduling and routing: Automate when and where technicians need to be to enhance productivity and reduce drive time.

  • Instant invoicing: One click from the service professionals in the field automates invoice communication to the customer.

  • CRM: Manage clients and leads, identify potential customers, and track each customer’s history.

  • Premier add-ons include: Email integration, QuickBooks integration, mapping, and a client portal.

Downsides to Consider

The base plan offers a stripped-down version in terms of functionality. Only at the higher price points is functionality more in line with the app’s core functions. Users also report issues with QuickBooks integration, bugs, and a deep learning curve.

Pricing

Service Autopilot offers three tiers:

  • Startup: $49 per month for one user plus a $97 startup fee

  • Pro: $119 per month for one user plus a $199 startup fee

  • Pro Plus: $309 per month for one user plus a $399 startup fee

How Does Service Autopilot Compare to FieldRoutes?

Service Autopilot has vastly different levels of functionality based on which plan a customer opts into. By comparison, FieldRoutes offers the same level of service regardless of company size.

FieldRoutes

Service Autopilot

Best Feature

Scaling to business needs

Automation

Limitations

Initial learning curve

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #9: PestPac by WorkWave

PestPac is an end-to-end pest control software system. It reduces paperwork and manual processes to enable users to increase efficiency, generate leads, and create repeat customers. 

Reference Image

Image Source: PestPac

In operation for over 40 years, PestPac was named to Capterra’s Shortlist for best pest control software in 2023.

Top Features

  • Routing: The RouteOp feature has been shown to help pest control technicians increase efficiency by 21 percent.

  • Cloud-based: Go paperless, modernize operations, and enhance security.

  • Termite tool: Specialized software option streamlines termite inspection and service.

  • Agency service: In-house agents assist users with building digital marketing plans to increase lead generation.

Downsides to Consider

Despite its inclusion on Capterra’s best software list, PestPac only has a 3.9 out of 5 rating, among the lowest in its category. User reviews include concerns about functionality, customer service, and value for the cost.

Pricing

PestPac does not publicly list its pricing guide. Modules are sold individually depending on a customer’s needs. 

  • PestPac: A full version of the software for commercial and residential businesses.

  • PestPac Lite: A simplified version designed primarily for residential businesses. It maxes out at 15 licenses.

How Does PestPac Compare to FieldRoutes?

PestPac appears on the surface to offer various options for field service management groups. Still, even in a best-case scenario, it cannot match FieldRoutes’ ability to scale for larger companies.

FieldRoutes

PestPac

Best Feature

Scaling to business needs

Routing

Limitations

Initial learning curve

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #10: Briostack

Briostack is a residential and commercial field service management platform and ERP that automates scheduling, routing, and customer communication.

Reference Image

Image Source: Briostack

The system updates in real time through connections with mobile devices, allowing flexibility and on-the-fly changes. Briostack’s schedule maintenance is its strongest feature. 

Top Features

  • Routing: Real-time route optimization gets drivers to their destinations quickly.

  • SMS messaging: Customers receive alerts for any unforeseen scheduling delays.

  • Invoicing: Create and manage bills starting with an on-site e-signature.

  • Inventory tracking: Manage inventory based on needs and use.

Downsides to Consider

Briostack is among the lowest-rated products in its Capterra category, with users reporting a system that isn’t very user-friendly or intuitive. 

Pricing

Briostack does not offer a public pricing index on its website.

How Does Briostack Compare to FieldRoutes?

On paper, Briostack offers a scalable automation provider for its users, but there are too many unknowns and poor reviews to hold Briostack to what it promises. FieldRoutes offers more straightforward flexibility and scalability with a proven track record.

FieldRoutes

Briostack

Best Feature

Scaling to business needs

Scheduling

Limitations

Initial learning curve

Ease of use

Customer Service

Highly rated

Mixed reviews

Alternative #11: iGEO ERP

iGEO ERP is a specialized field service management solution for pest control and environmental health care operators. Founded in Spain, it also offers an English-based system.

Reference Image

Image Source: iGEO ERP

Through various customizable modules, iGEO ERP provides a portal that connects the home office, technicians, and customers. 

Top Features

  • Automated services: Manage customer and contract portfolios through automated estimating, invoicing, and payment.

  • Route planning: An AI-based route optimizer suggests optimized technician trips, reducing drive time.

  • Reports: Billing, service times, products used, and more are all at the touch of a button.

  • Customization: Functionality adjusts based on industry and modules purchased. 

Downsides to Consider

iGEO does most of its business in Spanish-speaking countries and is not well-established in the United States, so domestic reviews are minimal. 

Pricing

iGEO ERP does not offer a public pricing index on its website.

How Does iGEO ERP Compare to FieldRoutes?

iGEO has limited usage in the United States, and with that comes many unknowns. FieldRoutes remains superior in both functionality and scaling based on its history.

FieldRoutes

iGEO

Best Feature

Scaling to business needs

Customer management

Limitations

Initial learning curve

Unknowns

Customer Service

Highly rated

Limited reviews

Looking for a Fieldwork Alternative?

While Fieldwork provides a field management software solution for pest control and other services businesses, the platform lacks the comprehensive features and capabilities of an end-to-end software like FieldRoutes.

With mobile app technology, FieldRoutes, a Service Titan company, provides the top alternative when comparing pest control business software for companies of any size. The highly-rated platform streamlines service operations and simplifies manual processes.

Additional features include easy drag-and-drop scheduling, integrated marketing services to drive SEO, social media marketing, online ads, and real-time metrics and reporting.

Contact FieldRoutes for a free demo today!

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