New Platform Enhancements and AI-Powered Capabilities Can Help Pest Control Operators Improve Efficiency, Strengthen Customer Experiences, and Drive Profitable Growth
ORLANDO, FL. – October 8, 2026 – FieldRoutes, a ServiceTitan product and leading cloud-based and mobile SaaS provider for field service businesses, is announcing today, at Ignite 2026, FieldRoutes annual user conference, its next phase of product innovation, including continued enhancements across dispatch and routing, mobile, reporting, billing and sales, alongside new AI-powered capabilities designed to help pest control operators run more efficient and profitable businesses.
“Pest control operators need technology that keeps pace with the way their businesses are evolving, and we’re continuing to invest in FieldRoutes with that goal in mind,” said Scott Traina, General Manager of Property Care at ServiceTitan. “By strengthening the workflows our customers rely on every day and bringing AI into the moments where it can make a meaningful difference, we’re helping operators spend less time on manual work, make better decisions, and focus on delivering great service and growing their businesses.”
Over the past 18 months, FieldRoutes has focused on strengthening the foundation of its platform through improvements to reliability, architecture, data infrastructure and core workflows. Building on that work, FieldRoutes is now taking a balanced approach to innovation that combines continued improvements to the workflows operators rely on every day with AI designed to save time and improve business outcomes.
Recent and upcoming FieldRoutes innovations are focused on the workflows pest control operators rely on every day, including:
AI-driven Command Center for smarter business decisions: Upcoming capabilities can bring conversational analytics, customizable dashboards, and proactive monitoring together to help operators uncover insights across their business, identify emerging issues and opportunities, and make more informed decisions.
Revenue Retention to identify at-risk customers sooner: Upcoming capabilities can surface data-driven indicators of potential churn and help teams understand the signals behind them, giving operators an opportunity to strengthen customer relationships and retain valuable accounts before they’re lost.
Smarter dispatch and routing: Improve route visibility, map performance, and scheduling workflows to help teams manage field operations more efficiently, with upcoming intelligent dispatch capabilities designed to help identify opportunities to fill same-day openings when cancellations occur.
More flexible revenue and sales workflows: Give operators greater flexibility to manage and grow revenue through enhancements across billing, prepayments, autopay, territory management, and sales controls.
Looking ahead, FieldRoutes plans to continue bringing AI into specific workflows where it can save time and improve business outcomes. Together, these investments are designed to help operators spend less time searching for information and managing manual processes, identify opportunities and challenges sooner, and make more informed decisions across their businesses.
As ServiceTitan continues investing across its property care portfolio, FieldRoutes will remain focused on serving local and regional pest control operators that prioritize turnkey configuration and purpose-built workflows. FieldRoutes and ServiceTitan will both continue to receive product investment and innovation, giving operators options as their businesses and technology needs evolve.
For more information about FieldRoutes and announcements from Ignite 2026, follow Ignite's Live Blog here.
About FieldRoutes
FieldRoutes, a ServiceTitan product, is a leading cloud-based and mobile SaaS provider for field service businesses. FieldRoutes' platform automates many aspects of field service operations for enterprise and small business customers with office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition capabilities. Field service providers across the country rely on FieldRoutes to provide them with data-driven insights to become more efficient and drive revenue to their business, so they can grow quickly, scale intelligently, and serve their customers relentlessly.
© 2026 Field Service Holdings, LLC. All rights reserved. FieldRoutes, PestRoutes, and all FieldRoutes and PestRoutes product and service names mentioned herein are registered trademarks or unregistered trademarks of Field Service Holdings, LLC or its affiliates in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).
Press Contact
Sarah Cantu
press@fieldroutes.com
Forward-Looking Statements
This press release contains forward-looking statements within the meaning of the Securities Act of 1933, as amended, the Securities Exchange Act of 1934, as amended, and the Private Securities Litigation Reform Act of 1995. All statements other than statements of historical fact contained in this press release may be forward-looking statements. These include statements regarding the plans of ServiceTitan, Inc. (“ServiceTitan”) for current or future FieldRoutes products, services or features, including Command Center, Revenue Retention, intelligent dispatch, enhancements to dispatch and routing, mobile, reporting, billing and sales workflows, and other AI-powered and agentic functionality or features; the expected availability, timing, capabilities and benefits of those products, services and features; plans to bring AI into additional workflows; plans for continued product investment and innovation in FieldRoutes and ServiceTitan; and ServiceTitan’s market positioning, customer focus and business strategy across its property care portfolio. They also include statements identified by words such as "expects," "anticipates," "believes," "plans," "intends," "will," "upcoming," "looking ahead," "designed to," and similar expressions. These forward-looking statements are not promises or guarantees of future results. They are based on current expectations only and are subject to various risks and uncertainties, including those described in ServiceTitan’s most recent Annual Report on Form 10-K and Quarterly Report on Form 10-Q, as updated in its other filings with the U.S. Securities and Exchange Commission from time to time. Actual results may differ materially from those anticipated in these statements due to several factors, including those referenced in ServiceTitan's filings with the U.S. Securities and Exchange Commission. Products, services or features described in this press release that are not currently generally available, including those described as “upcoming,” may not be delivered on the anticipated timeline or at all. Purchasing decisions should be based on products, services and features that are currently generally available. Forward-looking statements, including those made during the Ignite 2026 keynote sessions and any replay of them, speak only as of the date they are made, and ServiceTitan undertakes no obligation to update any forward-looking statements, except as required by law.
