Green Pest Services Case Study

About the Company

Green Pest Services, located in Chantilly, Virginia, has provided effective and environmentally conscious pest control services for more than 12 years. Focusing almost exclusively on residential pest control, Green Pest Services actively serves 25,000 clients on a regular basis and employs between 70-120 staff members, depending on seasonal needs.

The Challenge

Green Pest Services was growing, and their technology couldn’t keep up. When Green Pest Services had last updated their technology, it was cutting edge for 2006. As its business grew and their licensed platform stayed stagnant, they needed to find piecemeal workarounds to adjust the system to their everevolving needs. The result was not intuitive or efficient. Three years ago, Green Pest Services had enough. They needed a solution to help streamline back office workflow while providing user-friendly, field-ready applications to their technicians.

The Solution

After researching other solutions on the market, Green Pest Services found FieldRoutes to be ahead of the curve and a one-stop-shop for what the business needed. Since the implementation, their office staff saves significant time with integrated billing and contract management, giving them more time to spend on taking care of customers. The reporting capabilities and business intelligence help them make smart decisions on how to grow and the payment portal delivers convenience for their customers and better collections for the company.

The Impact

Since making the switch, Green Pest Services is 40 percent bigger — a feat that would not have been possible without the help of the FieldRoutes™ operation suite.

By implementing the FieldRoutes operations suite, Green Pest Services:

• Drives growth and expansion with data-driven decision making

• Provides a convenient way for customers to pay their bills, reducing days to collect and increasing customer retention

• Reduces valuable staff time spent on paperwork, minimizing error and maximizing efficiency

"FieldRoutes creates long-term value for my staff and my customers. The expertise and easy-to-use technology has enabled me to improve cash flow and fund expansion while best serving my customers. FieldRoutes gives my business what it needs and has quickly become a critical function that is integral to my business growth."

-Green Pest Services www.greenpestservices.net 14310 Sullyfield Cir., STE 200 Chantilly, VA 20151 (703) 991-7574