Fox Pest Control Case Study

Fox Pest Control was juggling three different software solutions to support their door-to door sales process and experiencing a range of issues.

Casestudy PDF

About the Company

Fox Pest Control, headquartered in Logan, UT, has been specializing in residential and commercial pest control since 2012. With more than 15 locations nationwide, Fox Pest Control actively services 95,000 customers, and employs a staff of more than 400 employees.

The Challenge

Fox Pest Control was juggling three different software solutions to support their door-todoor sales process and experiencing a range of issues. First, the different software systems didn’t integrate and created miscommunication, data integrity, and scheduling issues. Second, it wasn’t efficient. It took a long time to complete simple office tasks and it was challenging for the sales team to use. And, third, there was no platform stability which caused frequent outages.

The Solution

Fox Pest Control looked for a new software provider. After comparing two other alternatives, Fox Pest Control decided to implement the FieldRoutes™ operations suite in early 2019. Since moving to one platform solution, it has increased its efficiency and productivity. Managers saw an immediate savings in their first month, especially in regards to their reliance on paper. They are no longer experiencing data integrity issues, the platform is reliable, and the sales team is happier because of its ease of use. Fox Pest Control also places value on the well-documented and functional APIs from FieldRoutes as well as their reporting and support team.

The Impact

Fox Pest Control employees now have more time to focus on helping to grow and develop a thriving business instead of trying to use multiple software solutions that were piece-mealed together.

By implementing FieldRoutes, Fox Pest Control has:

  • Saved a significant amount of time and money
  • Helped improve customer relations
  • Continued sustainable growth

"FieldRoutes has fulfilled or exceeded expectations for our company. Our satisfaction is based in the reliability, ease of use, ability to integrate, and overall speed. That said, our relationships with the staff and their responsiveness to our questions and requests cannot be overstated."
Fox Pest Control
1047 South 100 West, Ste. 210
Logan, UT 84321
(855) 953-1976

FieldRoutes Clients Grow Faster

Our fastest-growing customers on the 2021 PCT Top 100 have seen a 74% year-over-year average revenue growth rate.

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