The Leaflet

Welcome to the Leaflet! It's your monthly scoop on the latest happenings from your favorite field service software provider.

FieldRoutes™ Payments

Technician Tipping

We all know how hard your technicians work in the field every day. Wouldn’t it be great if your customers could express their gratitude by being able to tip them using the Customer Portal? Soon, and only available to FieldRoutes™ Payments users, when your customer’s account is set up on AutoPay or your customer chooses to pay you with a credit/debit card or ACH, they will have the option to tip their technician. It’s a great way to offer another revenue stream for your technicians when they provide a great service on commercial or residential properties. We anticipate this feature will be available by the end of June. If you’re not using FieldRoutes Payments and want to learn more about it, call us at 404.800.7378 ext. 1216 or email monson.welch@fieldroutes.com.


FieldRoutes Payments Webinar

Have you heard about FieldRoutes Payments and want to learn more? Perhaps you’re already using it and are ready to see the enhanced features available exclusively to you. We’re ready to show you. Join us on Thursday, April 21, at 1 pm CT for our webinar session, FieldRoutes Payments: What Users Need To Know. We’ll be covering the functionality exclusively available to FieldRoutes Payments users. Topics will include Account Updater, the AutoPay Trigger Rule, and Trigger Rules for Chargeback and ACH Return alerts. Click here to register.

Product Update

FieldRoutes™ Affiliate Network

We’re excited to announce that the FieldRoutes Affiliate Network is projected to launch in May! It lets pest control providers send and receive non-serviceable online sales leads to and from other pest control businesses using FieldRoutes’ e-commerce solution. Once a sale has been completed, the referring business receives a percentage of the fee that the recipient company pays for the new customer.


FieldRoutes recently commissioned an independent research study revealing 88% of homeowners and renters who purchased pest control services in the past 12 months said they are likely to purchase services online in the future. Don’t delay getting started. This new opportunity will put you ahead of the curve.


Want more information about this exciting new feature? Click here to sign up for your free demo!


FieldRoutes™ Mobile App

It’s coming soon! We’re pleased to announce the upcoming launch of our new FieldRoutes Mobile app! Labor shortages and skyrocketing gas prices mean technician productivity is more important than ever. FieldRoutes Mobile gives technicians the ability to sell, upsell, and provide superior service to customers while driving higher profits for your business. The new app combines the functionality of the previously released PestRoutes Tech and PestRoutes Sales apps, in addition to the new features and an improved user interface. We anticipate the new app will be available in late spring or early summer with more information to come.


If you’re interested in learning more now, join us on Thursday, May 19, at 1 pm CT. We’ll demonstrate the new features and functionality, including the sales capabilities, so you can start using it as soon as it’s available. Click here to register.


Customer Card User Interface (UI)

Your input matters to us, and we continue to make improvements to our products every day. Earlier in February, we rolled out a new Customer Card --> Subscription Tab UI along with new capabilities. However, after receiving customer feedback, we understand that this has had an impact on productivity.  

 

We have started the process of implementing the new design change to the Customer Card --> Subscription Tab. We will communicate to you by email and within the software as the rollout takes place so you will know of the upcoming change. The card now provides more information at a glance by reducing the need for scrolling and clicking, thus removing complexity in the workflow. This new design change has been positively reviewed by many customers, and we believe you will find it to be an improvement as well.  

 

As always, if you have any questions, please contact our Support team at support@fieldroutes.com or call 404.800.7378. 


Beta Programs

We’re always looking for customer feedback. If you’re interested in helping shape the future of our products, send your information to product_feedback@fieldroutes.com. We’ll keep you posted on future Beta programs to participate in.

Customer Success

Tips And Tricks Series

FieldRoutes Payments: What Users Need To Know 

Have you heard about FieldRoutes Payments and want to learn more? Perhaps you’re already using it and are ready to see the enhanced features available exclusively to you. We’re ready to show you. Join us on Thursday, April 21, at 1 pm CT for our webinar session, FieldRoutes™ Payments: What Users Need To Know. We’ll be covering the functionality exclusively available to FieldRoutes Payments users. Topics will include Account Updater, the AutoPay Trigger Rule, and Trigger Rules for Chargebacks and ACH Return alerts. Click here to register.  

 

Out With The Old, In With The New: Introducing FieldRoutes Mobile App 

Mark your calendars for our next session on Thursday, May 19, at 1 pm CT where we’ll focus on the new FieldRoutes Mobile app in our webinar, Out With The Old, In With The New: Introducing FieldRoutes™ Mobile App. We’ll demonstrate the new features and functionality, including sales capabilities, so you can start using it as soon as it’s available. Click here to register.  

 

Events

Bookmark this page so you never miss our exciting events!


Webinars

Don’t miss our webinar, Cost Selling Versus Value Selling: Which Will Take Your Business To The Next Level, on Thursday, April 28, at 12 pm CT. We’re welcoming back Wayne Volz, President of Profits Unlimited and Wayne’s Lawn Services, Inc., where he’ll discuss the important difference between cost selling and value selling and how it’s critical to the success of your business. Click here to register.


Tradeshows

Come visit us at Booth #514 in Anaheim, CA, at the Pest Control Operators of California Expo on June 8-10 at the Disneyland Hotel. Click here to register.


Make sure you visit us at the Texas Pest Control Association Pest Expo on June 21-23 at the Fort Worth Convention Center in Fort Worth, TX. Click here to register.

If you can’t make it, be sure to refer your friends for a demo.  

Blogs

Stay in the know about the latest industry information as well as tips and tools to grow your business, build your bottom line, and get your life back with our blogs. Click here to read and subscribe.


Recent blogs:

Case Studies

We love a good success story, and it only takes a few minutes! Fill out this form or submit your contact information (name, business name, phone number, email) to casestudies@fieldroutes.com, and someone from the marketing team will reach out to you.